Children's care services archive 2020-2021


Archive has 764 results

  • Wiltshire Council (20 003 932)

    Statement Upheld Other 26-Mar-2021

    Summary: Mr H complains of bias by a social worker, towards his ex-wife, in a safeguarding assessment about his son. We have found fault with assumptions a Council officer made. And with some of the record keeping. But the actions the Council has taken or suggested, together with an apology, provides a suitable remedy for the faults identified.

  • Middlesbrough Borough Council (20 011 432)

    Statement Closed after initial enquiries Child protection 26-Mar-2021

    Summary: We cannot investigate Mr B’s complaint that the Council failed to take action to safeguard his daughter. This is because the complaint concerns matters which were considered and decided in court.

  • Suffolk County Council (20 012 173)

    Statement Closed after initial enquiries Child protection 26-Mar-2021

    Summary: We will not and cannot investigate Mr X’s complaint that the Council failed to carry out a detailed investigation into his child protection report in July 2020. We cannot investigate the same issues a Court is considering and it is unlikely we would find fault in the Council’s decision to taken no further action.

  • Leicester City Council (20 012 238)

    Statement Closed after initial enquiries Other 25-Mar-2021

    Summary: We cannot investigate Miss B’s complaint that the Council’s social worker made false allegations against her and lied in the course of court proceedings. This is because we cannot investigate what happens in court, and cannot achieve the outcome Miss B wants.

  • Birmingham City Council (20 011 979)

    Statement Closed after initial enquiries Child protection 25-Mar-2021

    Summary: We cannot investigate this complaint about the conduct of a social worker and a report she wrote for the court. This is because the law says we cannot investigate any matter that forms part of legal proceedings.

  • Warrington Council (19 019 626)

    Statement Upheld Friends and family carers 24-Mar-2021

    Summary: Mr B complains about the Council’s handling of matters relating to the care of his two grandsons and his related complaints. The Council has already apologised, made a payment to Mr B and taken steps to address the issues highlighted by the independent complaint investigation, which is an appropriate response to the injustice caused. We make no further recommendation to remedy the faults identified.

  • Northumberland County Council (20 002 100)

    Statement Upheld Friends and family carers 24-Mar-2021

    Summary: Mr B complained the Council failed to consider his representations about not being able to work when asking him to sign an agreement to supervise his daughter with her children, threatened his daughter she could lose her children when she was pregnant, provided conflicting advice, delayed considering his complaint and failed to tell him what action the Council had taken to improve its processes following his complaint. The Council delayed considering Mr B’s complaint. There is no fault in the remainder of the complaint. An apology and payment to reflect Mr B’s time and trouble in pursuing the complaint is satisfactory remedy.

  • Kent County Council (20 012 021)

    Statement Closed after initial enquiries Other 23-Mar-2021

    Summary: We cannot investigate this complaint about the contents of a report the Council produced in court, or the issue of the complainant’s contact with his daughter. This is because these matters have been subject to court proceedings.

  • West Sussex County Council (20 012 159)

    Statement Closed after initial enquiries Child protection 23-Mar-2021

    Summary: We will not investigate this complaint about information the Council passed to the police about things the complainant was alleged to have said in court. This is because it is unlikely, we would find fault, the alleged fault did not cause the complainant an injustice and because we cannot achieve the outcome that they want.

  • Suffolk County Council (20 011 565)

    Statement Closed after initial enquiries Child protection 23-Mar-2021

    Summary: We will not investigate this complaint that a social worker, who is a relative of the complainant, intervened in the contact the complainant can have with his children. This is because there is insufficient evidence of fault by the Council.

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