Fostering archive 2020-2021


Archive has 28 results

  • Walsall Metropolitan Borough Council (20 006 864)

    Statement Closed after initial enquiries Fostering 09-Dec-2020

    Summary: We cannot investigate this complaint that the Council fabricated a document leading to a foster child being removed from the complainant’s care. This is because the matter has been considered in court. In addition, an independent panel confirmed the Council’s decision to de-register the complainant as a foster carer.

  • London Borough of Croydon (20 006 451)

    Statement Closed after initial enquiries Fostering 04-Dec-2020

    Summary: The Ombudsman will not investigate Miss X’s complaint about the Council’s handling of an incident in 2016, when she was threatened by a foster child in her care. This complaint lies outside the Ombudsman’s jurisdiction because it is late. There are no good grounds to exercise discretion to consider this very late complaint now.

  • West Sussex County Council (20 005 597)

    Statement Closed after initial enquiries Fostering 26-Nov-2020

    Summary: The Ombudsman will not investigate this complaint about the way in which the Council managed a change of placement for a foster child. This is because there is no evidence of fault in the way the Council made its decision to pass on information to the new carer. Additionally the Ombudsman cannot achieve the complainant’s desired outcomes relating to issues that the Council has upheld.

  • Royal Borough of Greenwich (20 006 095)

    Statement Closed after initial enquiries Fostering 14-Nov-2020

    Summary: The Ombudsman will not investigate Mr B’s complaint that the Council has refused to defer his annual review by the Fostering Panel until after a pending court case. This is because it is unlikely we would find fault on the Council’s part. We will not investigate his complaint that the Council intends to deregister him as a foster carer because it is open to him to challenge this decision, if it is made.

  • Westminster City Council (19 012 209)

    Statement Upheld Fostering 13-Oct-2020

    Summary: Ms X complains the Council incorrectly deducted money from her pay as a foster carer. She also complains the Council’s complaint handling was poor. The Ombudsman does not find fault with the Council for deducting money from Ms X’s pay. We do find fault with the Council’s complaint handling.

  • Swindon Borough Council (19 015 164)

    Statement Upheld Fostering 09-Oct-2020

    Summary: Mr and Mrs P complained the Council had failed to put in place what had been agreed by the independent investigating officer and a senior Council officer at adjudication. This had caused them time and trouble and distress trying to get clarity. Agreements that were meant to be agreed in 2019 were still outstanding. There is evidence of fault and the Council has agreed to complete the outstanding actions and to make appropriate payments.

  • Birmingham City Council (19 011 363)

    Statement Upheld Fostering 02-Oct-2020

    Summary: Mrs X complained about how the Council removed two foster children from her care following allegations made against her husband by a third foster child. There was no fault in the way the Council removed the children. The Council delayed in dealing with Mrs X’s complaint. It has already offered her £150 which is satisfactory to remedy the injustice this caused. There is fault with the Council’s Independent Fostering Agency complaints policy. During our investigation, the Council amended it and publicised the amended version on its website.

  • North East Lincolnshire Council (20 002 853)

    Statement Closed after initial enquiries Fostering 24-Sep-2020

    Summary: The Ombudsman will not investigate this complaint that the Council did not provide proper support to the complainant when he was looking after a friend’s child. This is because the Council has decided to do a re-assessment.

  • London Borough of Enfield (20 002 205)

    Statement Closed after initial enquiries Fostering 17-Sep-2020

    Summary: The Ombudsman will not investigate this complaint about the Council’s decision to de-register the complainant as a foster carer. This is because the complainant could have appealed to the Independent Review Mechanism.

  • Essex County Council (20 001 770)

    Statement Closed after initial enquiries Fostering 08-Sep-2020

    Summary: The Ombudsman will not and cannot investigate X’s complaint about events surrounding children X fostered. The Court made the crucial decisions, the Information Commissioner’s Office is better placed to consider data inaccuracy complaints and the remaining injustice from an allegation of poor communication is not significant enough to justify an investigation.

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