Bath and North East Somerset Council (19 001 268)

Statement Not upheld Disabled children 01-Apr-2020

Summary: Mr X complains about the Council’s decision to change the eligibility criteria for its short breaks services. The new policy means only Council residents can access the services. He also complains about the Council’s handling of the complaint. The Ombudsman finds no fault with the way the Council considered its decision.

Coventry City Council (19 019 401)

Statement Closed after initial enquiries Disabled children 01-Apr-2020

Summary: The Ombudsman will not investigate Mrs X’s complaint that the Council refused her application for a blue badge for her child. It is unlikely we would find fault.