Child protection archive 2020-2021


Archive has 347 results

  • Middlesbrough Borough Council (20 009 760)

    Statement Closed after initial enquiries Child protection 10-Feb-2021

    Summary: We will not investigate Mr X’s complaint about data sharing. The Information Commissioner’s Office is better placed.

  • Swindon Borough Council (19 016 947)

    Statement Not upheld Child protection 09-Feb-2021

    Summary: We cannot investigate many of the points Mr C raised in his complaint about how the Council dealt with safeguarding concerns about his grandson, because the matters have been considered in court. There is no evidence of fault in how the Council dealt with supervision of contact between the Mr C’s grandchild and his parents.

  • Kent County Council (20 009 698)

    Statement Closed after initial enquiries Child protection 09-Feb-2021

    Summary: We will not investigate Mr X’s complaint about the conduct of a social worker in a matter of the disputed contact and residence of children. He has a right to go to court it would be reasonable to use.

  • Stoke-on-Trent City Council (19 015 077)

    Statement Not upheld Child protection 08-Feb-2021

    Summary: Ms V says the Council failed to act appropriately to stop her children having contact with their father, who was a domestic violence perpetrator. She said this caused her, and the children, a great deal of distress. There is no evidence of Council fault.

  • Bristol City Council (20 009 475)

    Statement Closed after initial enquiries Child protection 08-Feb-2021

    Summary: Mr X complained about the Council’s failure to protect his now adult children in the past and its failure to tell him when the children went into foster care. We cannot investigate a complaint on behalf of Mr X’s children because we do not have their consent. We will not investigate the failure to keep Mr X informed. That is because it is unlikely we could add to the Council’s previous investigation as the Council has already upheld the complaint and apologised to him.

  • Wiltshire Council (19 007 443)

    Statement Upheld Child protection 05-Feb-2021

    Summary: Mr X complains about the Council’s handling of his request to care for his sibling, Child A, and for not keeping him informed of its actions while Child A was on a child protection plan. The Council could have done more to keep Mr X informed but was not at fault for not progressing his request to care for Child A. The Council has agreed to apologise to Mr X and review its procedures for keeping wider family members informed.

  • City of York Council (20 005 860)

    Statement Upheld Child protection 05-Feb-2021

    Summary: The Council was at fault for its record-keeping after receiving information about the welfare of Mr B’s son. Because of this, it is unable to provide evidence that it properly dealt with the information. The Council has apologised to Mr B and has offered £500 to recognise his, and his son’s, distress. This is a suitable remedy.

  • West Sussex County Council (20 009 006)

    Statement Closed after initial enquiries Child protection 05-Feb-2021

    Summary: We cannot investigate Ms X’s complaint about the Council’s actions connected to the relationship between her and her child. The Court decided who should care for her child and her contact. The child is now an adult and any complaint about their support and care must come directly from them.

  • Wakefield City Council (20 009 578)

    Statement Closed after initial enquiries Child protection 05-Feb-2021

    Summary: We will not investigate Ms X’s complaint about events in 2017. There are no good reasons why the late complaint rule should not apply. And the Information Commissioner’s Office is better placed to consider a complaint about the Council holding inaccurate information.

  • Kent County Council (19 017 019)

    Statement Upheld Child protection 04-Feb-2021

    Summary: Miss T complained the Council failed to treat her properly through the child protection process and failed to investigate the complaints she made. This caused her significant distress. The investigation found evidence of fault in the Council’s failure to circulate documentation and in its failure to consider supporting her family when they were without heating and hot water. There is also evidence of fault in the Council’s complaints handling. The Council has agreed to make a financial settlement and to amend procedures going forward.

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