COVID-19 archive 2020-2021


Archive has 95 results

  • Stoke-on-Trent City Council (20 003 282)

    Statement Closed after initial enquiries Covid-19 16-Oct-2020

    Summary: Ms X complains about the amount the Council paid her business as a grant. Ms X also complains the Council is wrongly pursuing her for business rates. The Ombudsman will not investigate Ms X’s complaint. This is because there is not enough evidence of fault in how the Council originally decided to award her business a grant. The Council has also now paid the full amount and so an investigation could not achieve anything more. Ms X’s liability for busines rates has been decided in court and so the matter is outside our jurisdiction.

  • Cornwall Council (20 004 704)

    Statement Closed after initial enquiries Covid-19 16-Oct-2020

    Summary: The Ombudsman will not investigate Ms X’s complaint about the Council not paying her a Covid-19-related business grant. There is not enough evidence of fault by the Council.

  • Colchester City Council (20 004 151)

    Statement Closed after initial enquiries Covid-19 12-Oct-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint about how the Council dealt with his seeking a reduction in council tax. The Ombudsman does not have the legal power to investigate this complaint.

  • City of Doncaster Council (20 004 083)

    Statement Closed after initial enquiries Covid-19 08-Oct-2020

    Summary: The Ombudsman will not investigate this complaint about the Council not giving Mrs X a business grant. There is not enough evidence of fault by the Council.

  • City of Doncaster Council (20 003 593)

    Statement Closed after initial enquiries Covid-19 30-Sep-2020

    Summary: The Ombudsman will not pursue this complaint about the Council refusing a small business grant and small business rates relief. The evidence I have seen suggests the Council was not at fault.

  • City of Bradford Metropolitan District Council (20 003 897)

    Statement Closed after initial enquiries Covid-19 28-Sep-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint about the Council refusing a Covid-19 business grant. This is because the evidence does not suggest the Council was at fault.

  • London Borough of Richmond upon Thames (20 001 584)

    Statement Closed after initial enquiries Covid-19 25-Sep-2020

    Summary: The Ombudsman will not investigate Mrs X’s complaint about the Council refusing her a business grant. This is because the evidence suggests the Council is not at fault.

  • Craven District Council (20 001 883)

    Statement Closed after initial enquiries Covid-19 24-Sep-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s decision not to award him a discretionary business support grant. This is because there is not enough evidence of fault by the Council to warrant an investigation.

  • Craven District Council (20 002 572)

    Statement Closed after initial enquiries Covid-19 04-Sep-2020

    Summary: The Ombudsman will not pursue Miss X’s complaint about not receiving a business grant and not having her appeal considered. There was no fault in the Council refusing the grant application. The Council’s not considering the appeal did not cause Miss X a significant injustice.

  • City of Bradford Metropolitan District Council (20 001 261)

    Statement Closed after initial enquiries Covid-19 01-Sep-2020

    Summary: The Ombudsman will not investigate Mrs X’s complaint about a business grant and business rates. There is not enough evidence the Council was at fault.

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