Teignbridge District Council (20 005 310)

Statement Closed after initial enquiries Covid-19 12-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s decision not to award a business grant available due to COVID-19. This is because there is not enough evidence of fault by the Council, and it is unlikely we could add anything to the Council’s response.

London Borough of Hillingdon (20 005 320)

Statement Closed after initial enquiries Covid-19 11-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s decision regarding business rates relief. This is because there is not enough evidence of fault by the Council.

Ashfield District Council (20 005 707)

Statement Closed after initial enquiries Covid-19 09-Nov-2020

Summary: The Ombudsman will not investigate this complaint about the Council refusing to award a business grant. This is because the evidence suggests the Council was not at fault.

London Borough of Merton (20 000 686)

Statement Not upheld Covid-19 05-Nov-2020

Summary: Mr and Mrs X complain about the Council’s refusal to provide a business rates’ discount and business grant, placing their business at risk of closure. The Ombudsman finds no fault in the Council’s decision making process.

London Borough of Harrow (20 004 265)

Statement Closed after initial enquiries Covid-19 05-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council not paying him a business grant. Any investigation would be unlikely to find fault.

Craven District Council (20 005 206)

Statement Closed after initial enquiries Covid-19 04-Nov-2020

Summary: The Ombudsman will investigate Mr X’s complaint about the amount the Council paid his business under its discretionary grants scheme. This is because there is not enough evidence of fault by the Council.

City of Doncaster Council (20 001 729)

Statement Not upheld Covid-19 04-Nov-2020

Summary: Mr X complains about the Council’s refusal to give him a business grant, causing him financial difficulties. The Ombudsman finds no fault in the Council’s decision making process.

Eden District Council (20 000 647)

Statement Not upheld Covid-19 03-Nov-2020

Summary: Mr B complains the Council has not supported his business with any grant funding following the outbreak of the COVID-19 pandemic. We do not uphold the complaint, finding the Council could reasonably decide Mr B’s business did not qualify for support.

City of Bradford Metropolitan District Council (20 003 306)

Statement Closed after initial enquiries Covid-19 22-Oct-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council refusing to award a small business grant. This is because there is not enough evidence of fault by the Council.

Manchester City Council (20 004 782)

Statement Closed after initial enquiries Covid-19 22-Oct-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council refusing to award a small business grant. This is because there is not enough evidence of fault by the Council.