Cambridgeshire County Council (19 014 125)

Statement Upheld Transport 29-Jun-2020

Summary: The Council did not follow Department of Transport (DfT) guidance in its initial refusal of a Blue Badge. During our investigation, the Council reassessed the complainant and awarded him a Blue Badge. The Council has agreed to apologise to the complainant and make changes in the way it responds to appeals.

Northamptonshire County Council (19 011 170)

Statement Not upheld Transport 26-Jun-2020

Summary: The Ombudsman does not find fault with the way the Council considered Mr B’s application for a Blue Badge or his subsequent appeal.

Derby City Council (19 021 012)

Statement Closed after initial enquiries Transport 15-Jun-2020

Summary: The Ombudsman will not investigate this complaint about an application for a Blue Badge because it is unlikely he would find fault by the Council.

Hampshire County Council (19 021 189)

Statement Upheld Transport 03-Jun-2020

Summary: The Ombudsman will not investigate this complaint about the Council’s decision not to give the complainant a Blue Badge. This is because the Council has reversed its decision and decided the complainant is eligible.

North Somerset Council (19 015 014)

Statement Upheld Transport 22-May-2020

Summary: The Council failed to properly consider Mr X’s application for a blue badge. It failed to take account of all relevant medical information and failed to undertake a mobility assessment.

London Borough of Redbridge (19 019 868)

Statement Closed after initial enquiries Transport 29-Apr-2020

Summary: The complaint is about the Council refusing a blue badge application. The Ombudsman will not investigate the complaint because there is not enough evidence of fault by the Council.

Sheffield City Council (19 020 500)

Statement Closed after initial enquiries Transport 28-Apr-2020

Summary: The Ombudsman will not investigate Ms B’s complaint about the Council’s refusal to issue her with a Blue Badge. This is because there is not enough evidence of fault with the actions taken by the Council to warrant an Ombudsman investigation.

Royal Borough of Greenwich (19 021 190)

Statement Closed after initial enquiries Transport 23-Apr-2020

Summary: The Ombudsman will not investigate this complaint about the Council’s decision that it cannot process the complainant’s Blue Badge renewal until he provides current evidence of his Disability Living Allowance award. This is because there is insufficient evidence of fault by the Council.

Warwickshire County Council (19 021 018)

Statement Closed after initial enquiries Transport 16-Apr-2020

Summary: The Ombudsman will not investigate this complaint about an application for a Blue Badge because it is unlikely he would find fault by the Council.

London Borough of Harrow (19 020 580)

Statement Closed after initial enquiries Transport 09-Apr-2020

Summary: The Ombudsman will not investigate this complaint about the Council’s decision that the complainant does not qualify for a Taxicard. This is because there is insufficient evidence of fault by the Council.