Coventry City Council (18 007 193)

Statement Closed after initial enquiries Traffic management 02-Oct-2019

Summary: The Ombudsman will not investigate this complaint about how the Council introduced a residents’ parking scheme. It is unlikely he would find evidence of fault by the Council. Further, the complainant had a right to apply to the High Court if she believed the Council had not complied with the relevant Act or regulations.

London Borough of Southwark (19 000 330)

Statement Closed after initial enquiries Traffic management 01-Oct-2019

Summary: Mr X complained about the Council’s refusal to issue him with a parking permit for the block where he lives. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

Winchester City Council (19 007 593)

Statement Closed after initial enquiries Traffic management 30-Sep-2019

Summary: Mrs X complained about the Council’s refusal to issue a parking permit to park on the street outside her home. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

Cornwall Council (19 004 123)

Statement Closed after initial enquiries Traffic management 26-Sep-2019

Summary: Dr Y complains about the Council’s decision to paint double yellow lines on the road outside a property he owns. The Ombudsman will not investigate this complaint because we are unlikely to find fault in the Council’s actions.

Cheshire East Council (19 007 476)

Statement Closed after initial enquiries Traffic management 25-Sep-2019

Summary: Mr X complains about the Council’s failure to take action to reduce the level of traffic passing his home and about the way it handled his complaint about this matter. The Ombudsman will not investigate the complaint because there is insufficient evidence of fault by the Council to warrant an investigation and an investigation is unlikely to lead to a different outcome.

Portsmouth City Council (19 004 011)

Statement Closed after initial enquiries Traffic management 18-Sep-2019

Summary: The Ombudsman will not investigate this complaint about traffic and other issues relating to roads close to the complainant’s home. It is unlikely he would find evidence of fault by the Council.

Kent County Council (19 005 689)

Statement Closed after initial enquiries Traffic management 17-Sep-2019

Summary: Mr X complains the Council refuses to lower the speed limit on the road where he lives. The Ombudsman will not investigate this complaint as we are unlikely to find fault in the way the Council made its decision.

Chelmsford City Council (18 017 625)

Statement Not upheld Traffic management 09-Sep-2019

Summary: Mr Y complains about the process followed by the Council when making a Traffic Regulation Order to introduce parking restrictions on local roads. Mr Y says he will be affected because those who parked on the roads previously will now park on his road. The Ombudsman finds no evidence of procedural fault in the process followed by the Council. Consequently, there are no grounds for us to challenge the merits of the decision to introduce the scheme.

Bristol City Council (19 005 367)

Statement Closed after initial enquiries Traffic management 05-Sep-2019

Summary: Mrs X complained about the Council’s failure to build a boundary wall in 2016 according to a legal agreement which was part of a compulsory purchase order. She suffered anti-social behaviour in 2018 which she says could have been prevented had the wall been higher. The Ombudsman will not exercise his discretion to investigate this complaint which was received outside the normal 12-month period.

Northamptonshire County Council (19 005 510)

Statement Closed after initial enquiries Traffic management 04-Sep-2019

Summary: Mr X complains the Council conspired with the parish council and decided to install a non-statutory vehicle activated speed indicator device at a site which was not discussed or recommended by its own engineers or the police. The Ombudsman will not investigate this complaint as we are unlikely to find fault in the Council’s actions.