Archive has 123 results
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London Borough of Camden (19 007 658)
Statement Not upheld Traffic management 17-Feb-2020
Summary: We have discontinued our investigation into Mr X’s complaint about the Council’s consultation on a proposed cycle lane scheme. Given the distance Mr X lives from the proposed scheme, it is unlikely the Council’s actions caused him a significant injustice. We have not exercised our discretion to look at how the matter affected (or will affect) other members of the public, because there is no significant evidence that anyone else has, or may have, experienced any injustice either.
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Gateshead Metropolitan Borough Council (19 016 641)
Statement Closed after initial enquiries Traffic management 14-Feb-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about damage to his car from speed humps. This is because it is reasonable for him to seek compensation through the courts.
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Herefordshire Council (19 015 783)
Statement Closed after initial enquiries Traffic management 14-Feb-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s failure to replace double yellow lines on a section of road. This is because it is unlikely we would find fault causing Mr X significant injustice.
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Stockton-on-Tees Borough Council (19 008 320)
Statement Not upheld Traffic management 12-Feb-2020
Summary: Mr D complains the Council failed to take enforcement action regarding obstructive parking. The Ombudsman has not found any evidence of fault. He has completed the investigation and not upheld the complaint.
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Walsall Metropolitan Borough Council (19 015 351)
Statement Closed after initial enquiries Traffic management 05-Feb-2020
Summary: The Ombudsman will not investigate Miss X’s complaint about parking bays opposite her driveway which make it difficult for her to exit her driveway. This is because it is unlikely the Council is at fault.
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Blackpool Borough Council (18 019 739)
Statement Not upheld Traffic management 28-Jan-2020
Summary: The Ombudsman found no fault on Mr J’s complaint about the way the Council decided to introduce a controlled parking zone on roads near his hotel. The Council carried out informal and formal consultation, and considered the responses received, before making its decision.
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Calderdale Metropolitan Borough Council (19 009 954)
Statement Upheld Traffic management 28-Jan-2020
Summary: The Ombudsman found fault by the Council on Mr and Mrs E’s complaint about it not installing bus stop clearway markings outside their home. The Council failed to respond properly to their requests, forward them to the relevant department, send a proper complaint response, and failed to ensure the relevant department contacted them promptly. The agreed action remedies the injustice caused.
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Durham County Council (19 014 594)
Statement Closed after initial enquiries Traffic management 28-Jan-2020
Summary: The Ombudsman will not investigate Mr B’s complaint that the Council is failing to enforce its own rules and regulations in a park and ride car park. This is because it is not wrong for the Council to prioritise its resources, we have no powers to overrule such operational decisions on enforcement priorities and there is not a clear and direct enough link between the service failure Mr B has complained about and the injustice he has told us he has suffered.
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Statement Not upheld Traffic management 27-Jan-2020
Summary: There was no fault by the Council in a complaint which alleged council officers misled councillors on a petitions panel by misinterpreting government guidelines so the Council would not take any action on the petition panel’s wishes to improve safety on a local road.
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Bury Metropolitan Borough Council (19 007 789)
Statement Not upheld Traffic management 27-Jan-2020
Summary: There is no fault by the Council in its handling of Mr X’s concerns about parking in the road space opposite his home