North East Lincolnshire Council (19 010 295)

Statement Closed after initial enquiries Street furniture and lighting 08-Nov-2019

Summary: The Ombudsman will not investigate Mr X’s complaint about a lamppost which fell over and damaged his property. This is because it is reasonable for him to seek compensation through the courts.

London Borough of Lambeth (19 002 767)

Statement Closed after initial enquiries Street furniture and lighting 29-Oct-2019

Summary: Mr X complained about the location of a bus shelter outside his home and disturbance caused by people waiting there. The Ombudsman will not investigate this complaint. This is because the responsibility for the location and maintenance of bus stops lies with Transport for London and not the Council.

Staffordshire County Council (19 009 241)

Statement Closed after initial enquiries Street furniture and lighting 29-Oct-2019

Summary: Mrs X complained about new LED streetlighting which she says is intrusive in her home and garden. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of any fault by the Council which would warrant an investigation.

Kent County Council (19 008 452)

Statement Closed after initial enquiries Street furniture and lighting 22-Oct-2019

Summary: The Ombudsman will not investigate this complaint that wi-fi, emitted by the streetlights outside the complainant’s home, is affecting his health. This is because there is insufficient evidence of fault by the Council. In addition, the complainant’s claim that his human rights have been breached are a matter for the courts and the Ombudsman could not achieve the outcome the complainant wants.

Transport for London (19 008 096)

Statement Closed after initial enquiries Street furniture and lighting 21-Oct-2019

Summary: The Ombudsman will not investigate this complaint about the position of a road sign at a loading bay on a Red Route. He is unlikely to find fault by Transport for London has caused the complainant significant injustice.

Sheffield City Council (19 007 342)

Statement Closed after initial enquiries Street furniture and lighting 08-Oct-2019

Summary: Miss X complained about the Council’s refusal to re-site a streetlight which she says obstructs her driveway. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

West Berkshire Council (19 007 227)

Statement Closed after initial enquiries Street furniture and lighting 30-Sep-2019

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s handling of a highway matter. Part of the complaint is late and it was Mr X’s choice to accept the Council’s offer to clarify highway rights over ‘his’ land. If Mr X did not sign the agreement and claims trespass it would be reasonable for him to take the matter to court.

Plymouth City Council (19 006 086)

Statement Closed after initial enquiries Street furniture and lighting 26-Sep-2019

Summary: The Ombudsman will not investigate this complaint about the way the complainant’s flat is named or numbered. This is because there is insufficient evidence of fault and injustice. In addition, part of the complaint is too old to be investigated and one issue forms part of a separate complaint to the Council.

West Sussex County Council (19 006 351)

Statement Closed after initial enquiries Street furniture and lighting 26-Sep-2019

Summary: The Ombudsman will not investigate this complaint about the Council’s refusal to move a bus stop. It is unlikely he would find evidence of fault by the Council.

London Borough of Barnet (19 005 741)

Statement Closed after initial enquiries Street furniture and lighting 03-Sep-2019

Summary: The Ombudsman will not investigate Mr X’s complaint that the Council’s negligence caused damage to his car. Nor will we investigate his complaint about the refusal to pay compensation for a defective streetlight or a failure to follow its complaints procedure. This is because negligence as this is a matter for the courts. And we do not consider that he has suffered a significant personal injustice on the remaining points which warrant an investigation.