Archive has 56 results
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Suffolk County Council (19 014 243)
Statement Closed after initial enquiries Street furniture and lighting 21-Jan-2020
Summary: The Ombudsman will not investigate this complaint about the Council changing the operational times of its street lighting. There is insufficient evidence of fault in the way the Council made its decision, and the complainant has not suffered a significant injustice as a result of the change to the lighting times.
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Cheshire East Council (19 015 621)
Statement Closed after initial enquiries Street furniture and lighting 21-Jan-2020
Summary: Mrs J complains that the Council has refused to move a lamppost that partially obscures her driveway. The Ombudsman will not investigate this complaint because it is unlikely that we would find fault by the Council.
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Plymouth City Council (19 013 989)
Statement Closed after initial enquiries Street furniture and lighting 20-Jan-2020
Summary: The Ombudsman will not investigate Ms X’s complaint about the consultation carried out by the Council concerning the name and numbering of flats. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Statement Upheld Street furniture and lighting 17-Jan-2020
Summary: The Council failed to take the action it agreed to take to deal with overgrown shrubs and trees. The Council will now take this action, it will provide evidence that the works are included on a maintenance programme and it will puts checks in place to ensure works are carried out properly in future.
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London Borough of Sutton (19 013 056)
Statement Closed after initial enquiries Street furniture and lighting 07-Jan-2020
Summary: Mr X complains the Council refuses to install a litter bin at the entrance to a wood near his home. The Ombudsman will not investigate the complaint because there is not enough evidence of fault or injustice to warrant an investigation.
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Devon County Council (19 012 744)
Statement Closed after initial enquiries Street furniture and lighting 02-Jan-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about approved changes to the Council’s street lighting policy as the issue affects all or most of the people in its area. We cannot investigate Mr X’s complaint about the content of the primary school curriculum as the matter does not fall within our jurisdiction.
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Watford Borough Council (18 018 011)
Statement Upheld Street furniture and lighting 05-Dec-2019
Summary: The Ombudsman discontinued his investigation, making no finding about fault, as the Council made a reasonable and suitable offer to resolve Mr X’s complaint about moving a bus shelter near his property.
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Surrey County Council (19 006 072)
Statement Closed after initial enquiries Street furniture and lighting 02-Dec-2019
Summary: Mr X complained about the Council’s failure to accept responsibility for two streetlights on the private road where he lives. The Ombudsman should not exercise his discretion to investigate this complaint. This is because the complaint concerns matters which the complainant was aware of more than 12 months before submitting the complaint to us.
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Derbyshire County Council (19 011 355)
Statement Closed after initial enquiries Street furniture and lighting 21-Nov-2019
Summary: The Ombudsman will not investigate Mrs X’s complaint about a lamppost in front of her property. There is not enough evidence of fault by the Council to warrant an Ombudsman investigation. The action which connected the Council’s placement of the lamppost to Mrs X’s claimed injustice is Mrs X’s decision to buy her house in 2018. The Ombudsman could not therefore say the Council caused Mrs X an injustice, and an investigation is not warranted.
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Suffolk County Council (19 009 798)
Statement Closed after initial enquiries Street furniture and lighting 11-Nov-2019
Summary: The Ombudsman will not investigate this complaint about part-night street lighting. This is because there is insufficient evidence of fault by the Council.