Oldham Metropolitan Borough Council (19 016 065)

Statement Closed after initial enquiries Street furniture and lighting 20-Feb-2020

Summary: Mr X complains that the Council has not a moved a street sign that he thinks is dangerous. He also complains that the Council has not started enforcement action against his neighbour, whose gate opens onto his property. The Ombudsman will not investigate this complaint because it is unlikely we would find fault by the Council.

Sheffield City Council (19 016 439)

Statement Closed after initial enquiries Street furniture and lighting 20-Feb-2020

Summary: The Ombudsman will not investigate this complaint about light intrusion from a streetlight. This is because it is a late complaint and because there is insufficient evidence of fault by the Council.

Cheshire East Council (19 014 462)

Statement Closed after initial enquiries Street furniture and lighting 14-Feb-2020

Summary: Miss X complained about the Council placing a bus stop site close to where she lives instead of several metres further down the road. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault causing injustice to Miss X which would warrant an investigation.

London Borough of Hillingdon (19 015 491)

Statement Closed after initial enquiries Street furniture and lighting 12-Feb-2020

Summary: The Ombudsman will not investigate Mrs B’s complaint about the Council’s removal of a security barrier. This is because there is insufficient evidence of fault in the way the Council reached its decision.

Chichester District Council (19 003 514)

Statement Upheld Street furniture and lighting 06-Feb-2020

Summary: The Ombudsman found fault by the Council on Mr F’s complaint of it failing to provide, maintain, and repair street lighting on a neighbouring road for more than 12 months. Repairs were not done following his reports for periods of up to 6 months. Nor was he kept informed about progress on them. The Council did not explore the possibility of using alternative providers. The agreed action remedies the avoidable injustice caused.

Surrey County Council (19 015 975)

Statement Closed after initial enquiries Street furniture and lighting 05-Feb-2020

Summary: The Ombudsman will not investigate this complaint about the Council’s decision not to extend the complainant’s dropped kerb and move a streetlight. This is because there is insufficient evidence of fault by the Council.

Wakefield City Council (19 004 802)

Statement Closed after initial enquiries Street furniture and lighting 03-Feb-2020

Summary: The Ombudsman will not investigate this complaint about the Council’s decision not to replace bollards outside the complainant’s home or introduce traffic calming measures. It is unlikely the Ombudsman would find evidence of fault in how the Council made its decisions.

Derbyshire County Council (19 008 730)

Statement Closed after initial enquiries Street furniture and lighting 30-Jan-2020

Summary: Mr X complained about the Council’s decision to stop repairing a bus shelter near his home. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

Wirral Metropolitan Borough Council (19 013 964)

Statement Closed after initial enquiries Street furniture and lighting 29-Jan-2020

Summary: Mr B complains about the Council’s delay in carrying out improvement works to a footpath close to his home. The Ombudsman will not investigate the complaint because it is unlikely we can add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different outcome.

London Borough of Islington (19 013 708)

Statement Closed after initial enquiries Street furniture and lighting 22-Jan-2020

Summary: The Ombudsman will not investigate Miss B’s complaint that she believes the Council is putting up barriers to the transition to electric vehicles. This is because there is insufficient evidence of fault in the Council’s decision-making process.