Parking and other penalties archive 2019-2020


Archive has 678 results

  • London Borough of Hounslow (19 019 339)

    Statement Closed after initial enquiries Parking and other penalties 24-Mar-2020

    Summary: The Ombudsman will not investigate this complaint about how the Council enforces restrictions on footway parking. It is unlikely he would find evidence of fault by the Council.

  • London Borough of Hammersmith & Fulham (19 019 429)

    Statement Closed after initial enquiries Parking and other penalties 24-Mar-2020

    Summary: The Ombudsman will not investigate Miss X’s complaint about a penalty charge notice issued by the Council. This is because it would be reasonable for her to appeal.

  • Transport for London (19 018 938)

    Statement Closed after initial enquiries Parking and other penalties 24-Mar-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint about a penalty charge notice issued by Transport for London. Mr X is not the owner of the vehicle and his injustice stems from his agreement to indemnify the owner for any penalty charges rather than directly from the actions of the authority. If Transport for London agrees to transfer liability to Mr X it would be reasonable for him to appeal.

  • Kirklees Metropolitan Borough Council (19 007 759)

    Statement Upheld Parking and other penalties 24-Mar-2020

    Summary: Mr B complains about the actions of enforcement agents acting on behalf of the Council in recovering a debt. The Ombudsman finds no fault in the substantive matters investigated. There was however fault in the how the complaint about this was dealt with. An apology is recommended, together with service improvements.

  • Leicestershire County Council (19 017 704)

    Statement Upheld Parking and other penalties 23-Mar-2020

    Summary: The Ombudsman will not investigate this complaint about a PCN issued in error, and the subsequent time, effort and cost the complainant spent on resolving the matter. The Council has already taken satisfactory action to address the complaint.

  • Kirklees Metropolitan Borough Council (19 019 038)

    Statement Closed after initial enquiries Parking and other penalties 23-Mar-2020

    Summary: The Ombudsman will not investigate this complaint about a penalty charge notice for a bus lane contravention. This is because there is no impact on the complainant because she is not the registered keeper of the car. In addition, the registered keeper could have appealed to the tribunal.

  • London Borough of Haringey (19 019 156)

    Statement Closed after initial enquiries Parking and other penalties 23-Mar-2020

    Summary: The Ombudsman will not investigate this complaint about a penalty charge notice. This is because the complainant had appeal rights which she chose not to exercise, so the Ombudsman has no power to investigate. There is evidence of fault in the Council’s handling of the appeal process, but the Ombudsman will not investigate this as there is no significant injustice to the complainant.

  • Devon County Council (19 019 295)

    Statement Closed after initial enquiries Parking and other penalties 21-Mar-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint about a penalty charge notice issued by the Council. This is because it would be reasonable for him to apply to the Traffic Enforcement Centre to make a late witness statement.

  • Transport for London (19 019 988)

    Statement Closed after initial enquiries Parking and other penalties 21-Mar-2020

    Summary: The Ombudsman cannot investigate Ms X’s complaint about 15 penalty charge notices issued by Transport for London as she has appealed against them. We cannot investigate Ms X’s complaint about Transport for London’s escalation of the cases as she has applied to the Traffic Enforcement Centre to challenge its actions.

  • London Borough of Harrow (19 018 979)

    Statement Closed after initial enquiries Parking and other penalties 21-Mar-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint that the Council refused to give him the opportunity to pay a penalty charge notice at the discounted rate if his representations were unsuccessful. This is because it is unlikely we would find fault. We will not investigate Mr X’s complaint about the penalty charge notice itself as it would have been reasonable for him to appeal.

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