West Sussex County Council (19 013 293)

Statement Closed after initial enquiries Other 21-Dec-2019

Summary: The Ombudsman will not investigate Mr X’s complaint about damage to his car and personal injury while driving on the public highway. This is because it is reasonable for Mr X to use the legal remedy available to him.

Redcar & Cleveland Council (19 004 907)

Statement Closed after initial enquiries Other 19-Dec-2019

Summary: Mr X complained about the Council’s failure to prevent fly-tipping at the rear of the shops where he lives. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault on the Council’s part which would warrant an investigation.

Leeds City Council (19 014 362)

Statement Closed after initial enquiries Other 18-Dec-2019

Summary: The Ombudsman will not investigate this complaint that the Council prevented the prosecution of a third party. He is unlikely to find that fault by the Council caused the complainant significant injustice.

Norfolk County Council (19 007 751)

Statement Not upheld Other 16-Dec-2019

Summary: Mr X complained about the Council’s decision to charge him for cleaning the road after a fuel spillage. The Ombudsman finds the Council was not at fault.

London Borough of Havering (19 013 213)

Statement Closed after initial enquiries Other 10-Dec-2019

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s decision to refuse his application for a dropped kerb. The decision followed the Council’s policy and it is unlikely we would find fault in the way it was reached. We also cannot achieve the outcome Mr X wants.

Wirral Metropolitan Borough Council (19 006 066)

Statement Closed after initial enquiries Other 02-Dec-2019

Summary: The Ombudsman will not investigate Mr B’s complaint about the Council’s response to his concerns relating to the obstruction of the pavement in his road. This is because there is insufficient evidence of fault by the Council or injustice caused to Mr B to warrant an investigation.

Worcestershire County Council (19 011 443)

Statement Closed after initial enquiries Other 29-Nov-2019

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s installation of traffic calming measures on his road. This is because it is unlikely we would find fault by the Council causing Mr X significant injustice.

Plymouth City Council (19 011 237)

Statement Closed after initial enquiries Other 27-Nov-2019

Summary: The Ombudsman will not investigate Mr B’s complaint about the Council’s handling of his application for a second vehicle crossover. This is because it is unlikely we can add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different outcome.

Leeds City Council (19 010 191)

Statement Closed after initial enquiries Other 26-Nov-2019

Summary: The Ombudsman will not investigate how the Council dealt with the complainant’s concerns about the actions of two cab drivers. It is unlikely he would find evidence of fault causing the complainant significant injustice.

Wiltshire Council (19 009 279)

Statement Closed after initial enquiries Other 25-Nov-2019

Summary: The Ombudsman will not investigate this complaint that the Council will not allocate funds to remove a traffic island. It is unlikely he would find evidence of fault by the Council.