Herefordshire Council (19 013 655)

Statement Not upheld Highway repair and maintenance 13-Mar-2020

Summary: Mr X complained that the Council failed to remove logs and branches from the embankment of a shared use path. The Council was not at fault in its decision not to clear the cuttings.

Manchester City Council (19 017 828)

Statement Closed after initial enquiries Highway repair and maintenance 12-Mar-2020

Summary: The complaint is about a road’s state of repair. The Ombudsman will not pursue this complaint because Mrs B has the right to take court action.

Herefordshire Council (19 017 984)

Statement Closed after initial enquiries Highway repair and maintenance 12-Mar-2020

Summary: Mr X complains the Council refuses to repair a road. The Ombudsman will not investigate this complaint. We are unlikely to find fault in the Council’s actions.

Calderdale Metropolitan Borough Council (19 018 117)

Statement Closed after initial enquiries Highway repair and maintenance 11-Mar-2020

Summary: The Ombudsman will not investigate Mr B’s complaint about highway defects. This is because, if the issue remains unresolved, it is not unreasonable to expect Mr B to go to court, seeking assistance if he feels this is necessary.

North Lincolnshire Council (19 018 929)

Statement Closed after initial enquiries Highway repair and maintenance 10-Mar-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about how the Council has dealt with his claim for compensation after his car was damaged by a pothole. It is reasonable to expect Mr X to take court action for the compensation he seeks, and the complaint is therefore outside the Ombudsman’s legal remit.

Cheshire East Council (19 018 154)

Statement Closed after initial enquiries Highway repair and maintenance 10-Mar-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s grass cutting and weed control as it is unlikely we would find fault causing him significant injustice. We will not investigate his complaint about the state of the public highway as it would be reasonable for Mr X to take the matter to court.

Liverpool City Council (19 016 978)

Statement Closed after initial enquiries Highway repair and maintenance 09-Mar-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about financial loss caused by repairs to the public highway close to his business. This is because any dispute about liability for financial loss is a matter for the courts.

Buckinghamshire County Council (19 018 534)

Statement Closed after initial enquiries Highway repair and maintenance 07-Mar-2020

Summary: The Ombudsman will not investigate Mrs X’s complaint about damage to her car while driving on the public highway. This is because the complaint is late, and it is reasonable for her to seek compensation through the courts.

Essex County Council (19 015 756)

Statement Closed after initial enquiries Highway repair and maintenance 06-Mar-2020

Summary: The Ombudsman will not investigate this complaint about the Council not carrying out highway repairs. It is unlikely he would find evidence of fault and, in any case, the complainant can seek a remedy in court.

Hampshire County Council (19 017 158)

Statement Closed after initial enquiries Highway repair and maintenance 06-Mar-2020

Summary: Mr X complains the Council has failed to act on his reports of overhanging vegetation which caused him to swerve and scratched his van. The Ombudsman will not investigate this complaint. It is unlikely we will find fault in the Council’s actions.