Archive has 256 results
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Nuneaton & Bedworth Borough Council (19 011 318)
Statement Closed after initial enquiries Highway repair and maintenance 04-Dec-2019
Summary: Mrs X complains the Council has failed to deal with dry weeds and sycamore trees which are growing between their boundary fence and a fence on Council land. The Ombudsman will not investigate this complaint because we are unlikely to find fault. And it is unlikely that further investigation will lead to a different outcome.
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Birmingham City Council (19 007 375)
Statement Closed after initial enquiries Highway repair and maintenance 28-Nov-2019
Summary: The Ombudsman will not investigate this complaint about delays in resurfacing a road. This is because there is insufficient evidence of injustice and because it is unlikely an investigation would lead to a different outcome.
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Lincolnshire County Council (18 013 016)
Statement Not upheld Highway repair and maintenance 27-Nov-2019
Summary: The Ombudsman found no fault on Miss F’s complaint against the Council that it failed both to act on her reports about surface flooding near her home and keep her informed about what it did in response. The Council provided records of cleaning works done since it adopted the road. It is looking at other long-term options, one of which includes working with the local water board. These will take time to progress because of the financial implications and the need for proper planning and design.
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Sheffield City Council (19 010 695)
Statement Closed after initial enquiries Highway repair and maintenance 27-Nov-2019
Summary: Mr B complains about the poor state of the roads in Council’s area and its failure to hold its contractors to account for them. The Ombudsman will not investigate the complaint because it is unlikely an investigation will add to that already carried out and an investigation is unlikely to lead to a different outcome.
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Buckinghamshire County Council (19 012 444)
Statement Closed after initial enquiries Highway repair and maintenance 23-Nov-2019
Summary: The Ombudsman will not investigate Mr X’s complaint about damage to his car from a pothole. This is because it is reasonable for him to seek compensation through the courts.
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Kent County Council (19 010 989)
Statement Closed after initial enquiries Highway repair and maintenance 22-Nov-2019
Summary: The Ombudsman will not investigate this complaint about how the Council has cut back vegetation along the road where the complainant lives. It is unlikely he would find evidence of fault causing injustice that would justify his involvement.
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Essex County Council (19 011 767)
Statement Closed after initial enquiries Highway repair and maintenance 21-Nov-2019
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s failure to repair a defect in the road outside his house. This is because it would be reasonable for Mr X to take the matter to court.
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Kent County Council (19 004 288)
Statement Not upheld Highway repair and maintenance 21-Nov-2019
Summary: Mr X and Ms Y complained about issues with the work the Council carried out to prevent flooding of their drive. As the Council took action to address the issues of concern, we discontinued our investigation.
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Shropshire Council (19 009 925)
Statement Closed after initial enquiries Highway repair and maintenance 18-Nov-2019
Summary: Ms B complains about the Council’s handling of matters relating to damage to her property. The Ombudsman will not investigate the complaint because there are insufficient grounds to warrant a formal investigation of secondary issues and the substantive issue falls outside our jurisdiction.
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Cheshire West & Chester Council (19 012 421)
Statement Closed after initial enquiries Highway repair and maintenance 14-Nov-2019
Summary: The Ombudsman will not investigate Mr X’s complaint about damage to his car from a pothole. This is because it is reasonable for him to seek compensation through the courts.