Highway repair and maintenance archive 2019-2020


Archive has 256 results

  • City of York Council (19 016 172)

    Statement Closed after initial enquiries Highway repair and maintenance 06-Jan-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint that the Council will not compensate him for damage caused to his car by potholes. It is reasonable to expect Mr X to resort to court action for the compensation he seeks and the complaint is therefore outside the Ombudsman’s legal remit.

  • Essex County Council (19 012 184)

    Statement Closed after initial enquiries Highway repair and maintenance 06-Jan-2020

    Summary: Mr X complains the Council has damaged his driveway. The Ombudsman will not investigate this complaint as it is outside his jurisdiction. Mr X can ask the courts to decide if the Council is liable for the damage.

  • Buckinghamshire County Council (19 012 870)

    Statement Closed after initial enquiries Highway repair and maintenance 06-Jan-2020

    Summary: The Ombudsman will not investigate this complaint about problems relating to road closures. It is unlikely he would find evidence of fault causing the complainant injustice that would justify his involvement.

  • Birmingham City Council (19 014 044)

    Statement Closed after initial enquiries Highway repair and maintenance 06-Jan-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s failure to repair the pavement outside his house. This is because it would be reasonable for Mr X to take the matter to court.

  • Essex County Council (19 014 076)

    Statement Closed after initial enquiries Highway repair and maintenance 06-Jan-2020

    Summary: The Ombudsman cannot investigate Mr X’s complaint about the Council’s handling of his claim for damages resulting from a highway disrepair matter. This is because Mr X has taken court action against the Council.

  • Oxford City Council (19 014 543)

    Statement Closed after initial enquiries Highway repair and maintenance 05-Jan-2020

    Summary: The Ombudsman will not investigate Ms A’s complaint that the Council’s failure to maintain the highway caused her to suffer injury. This is because she may take the matter to court and it would be reasonable for her to do so.

  • Lincolnshire County Council (19 014 566)

    Statement Closed after initial enquiries Highway repair and maintenance 05-Jan-2020

    Summary: The Ombudsman will not investigate Mr A’s complaint that the Council is liable for damage to his car. This is because he may take the matter to court and it would be reasonable for him to do so.

  • Essex County Council (19 011 160)

    Statement Closed after initial enquiries Highway repair and maintenance 03-Jan-2020

    Summary: The Ombudsman will not investigate this complaint about overgrown vegetation on the road on which the complainant lives. It is unlikely he would find fault by the Council has caused the complainant significant injustice.

  • London Borough of Havering (19 016 210)

    Statement Closed after initial enquiries Highway repair and maintenance 02-Jan-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint that the Council will not compensate him for damage caused to his car by a pothole. It is reasonable to expect Mr X to resort to court action for the compensation he seeks and the complaint is therefore outside the Ombudsman’s legal remit.

  • London Borough of Havering (19 005 496)

    Statement Not upheld Highway repair and maintenance 02-Jan-2020

    Summary: Mr X complained about the Council’s refusal of his application for a new dropped kerb outside his property. There was no fault in the Council’s consideration of the application.

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