Archive has 234 results
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Essex County Council (19 013 261)
Statement Closed after initial enquiries Highway repair and maintenance 15-Jan-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about an overgrown footpath as Mr X can seek a remedy in court.
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Suffolk County Council (19 013 493)
Statement Closed after initial enquiries Highway repair and maintenance 15-Jan-2020
Summary: The Ombudsman will not investigate Mrs B’s complaint that she has experienced several incidents of flooding from the highway. This is because her complaint is late and there are not good reasons to exercise discretion because it is reasonable to expect Mrs B to use the alternative legal remedy available to her.
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Central Bedfordshire Council (19 016 301)
Statement Closed after initial enquiries Highway repair and maintenance 15-Jan-2020
Summary: The Ombudsman will not investigate Mr X’s complaint that the Council will not compensate him for damage caused to his car after it left the road on a sharp bend. It is reasonable to expect Mr X to resort to court action for the compensation he seeks and the complaint is therefore outside the Ombudsman’s legal remit.
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Stoke-on-Trent City Council (19 007 928)
Statement Not upheld Highway repair and maintenance 13-Jan-2020
Summary: The complainant says the Council failed to keep in good repair the public highway outside his home causing difficulties for him when driving out of his driveway. The Council says the changed levels do not meet its repair criteria and so it has not undertaken any highway repair work. The Ombudsman finds part of the complaint is out of jurisdiction because Mr X has an alternative remedy. The Ombudsman further finds the Council considered whether it should undertake work without fault.
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Essex County Council (19 013 438)
Statement Closed after initial enquiries Highway repair and maintenance 09-Jan-2020
Summary: The Ombudsman will not investigate Mr Q’s complaint about the Council’s failure to repair the damaged pavement outside his home. It is unlikely we would find fault with the Council. And Mr Q may go to court.
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Surrey County Council (19 015 198)
Statement Closed after initial enquiries Highway repair and maintenance 08-Jan-2020
Summary: The Ombudsman will not investigate Ms X’s complaint that the Council will not pay for damage caused to her car by a pot hole. It is reasonable to expect Ms X to resort to court action for the compensation she seeks and so the complaint is outside the Ombudsman’s legal remit.
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Statement Closed after initial enquiries Highway repair and maintenance 08-Jan-2020
Summary: The Ombudsman will not investigate Ms X’s complaint that the Council will not compensate her for damage caused to her car by a pothole. It is reasonable to expect Ms X to resort to court action for the compensation she seeks and the complaint is therefore outside the Ombudsman’s legal remit.
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Manchester City Council (19 015 967)
Statement Closed after initial enquiries Highway repair and maintenance 08-Jan-2020
Summary: The Ombudsman will not investigate Ms X’s complaint that the Council will not compensate her for damage caused to her car by a pothole. It is reasonable to expect Ms X to resort to court action for the compensation she seeks and the complaint is therefore outside the Ombudsman’s legal remit.
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Staffordshire County Council (19 015 970)
Statement Closed after initial enquiries Highway repair and maintenance 08-Jan-2020
Summary: The Ombudsman will not investigate Mr X’s complaint that the Council will not compensate him for damage caused to his car by a pothole. It is reasonable to expect Mr X to resort to court action for the compensation he seeks and the complaint is therefore outside the Ombudsman’s legal remit.
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Buckinghamshire County Council (19 016 117)
Statement Closed after initial enquiries Highway repair and maintenance 08-Jan-2020
Summary: The Ombudsman will not investigate Mr X’s complaint that the Council will not compensate him for damage caused to his car by a pothole. It is reasonable to expect Mr X to resort to court action for the compensation he seeks and the complaint is therefore outside the Ombudsman’s legal remit.