Other archive 2019-2020


Archive has 125 results

  • Thurrock Council (19 002 338)

    Statement Upheld Other 11-Mar-2020

    Summary: The complaint concerns unauthorised development in the greenbelt. There was failure by the Council to take the action it had identified as being necessary between September 2018 and September 2019.

  • Aylesbury Vale District Council (19 006 301)

    Statement Upheld Other 11-Mar-2020

    Summary: The Council is not at fault for not refunding the application fee of £462 when it did not determine Mr and Mrs X’s application for a Lawful Development Certificate within 26 weeks and within the extension period agreed with Mr and Mrs X. The Council is at fault as it delayed in dealing with Mr and Mrs X’s complaint. It has apologised for this which is a sufficient and proportionate remedy.

  • Wokingham Borough Council (19 010 484)

    Statement Not upheld Other 10-Mar-2020

    Summary: Mr X complained about the Council’s decision to install higher lampposts on its land, because it affects his amenity. There was no fault in the way the Council made its decision.

  • London Borough of Havering (19 017 201)

    Statement Closed after initial enquiries Other 09-Mar-2020

    Summary: Mr X complains the Council charged him to remove an enforcement notice on his home that he was unaware of. The Ombudsman will not investigate this complaint we are unlikely to find fault in the Council’s actions.

  • Bromsgrove District Council (19 018 593)

    Statement Closed after initial enquiries Other 09-Mar-2020

    Summary: The Ombudsman cannot investigate Mr and Mrs X’s complaint about the Council’s handling of their high hedge complaint. This is because they have used their right of appeal to the Planning Inspectorate.

  • Buckinghamshire County Council (19 017 559)

    Statement Closed after initial enquiries Other 09-Mar-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint about the drainage scheme for a housing development near his home. The complaint is late and there are no good reasons for the Ombudsman to exercise his discretion to investigate now.

  • Allerdale Borough Council (19 011 244)

    Statement Not upheld Other 06-Mar-2020

    Summary: Mr X complained the Council gave him incorrect planning advice and then breached an agreement when it refused his planning application. He said he incurred significant expenses based on the agreement with the Council. There is no fault with the way the Council provided advice and have closed Mr X’s complaint.

  • Trafford Council (19 015 658)

    Statement Closed after initial enquiries Other 26-Feb-2020

    Summary: Mr X complains about the Council’s decision to charge him for a Community Infrastructure Levy payment 4 years after it granted planning permission for new properties. The Ombudsman will not investigate this complaint as we are unlikely to find fault. And it is unlikely that further investigation will lead to a different outcome.

  • South Norfolk District Council (19 016 514)

    Statement Closed after initial enquiries Other 24-Feb-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s advice about a planning matter. It is unlikely we could get to the bottom of exactly what the Council’s planning officer said to Mr X more than 18 months ago or that we could achieve any worthwhile outcome for Mr X.

  • West Sussex County Council (19 011 394)

    Statement Not upheld Other 20-Feb-2020

    Summary: Mr X complained about the Council’s decision to refuse a second vehicle crossover to his property. The Council was not at fault.

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