Building control archive 2019-2020


Archive has 68 results

  • Durham County Council (19 005 089)

    Statement Closed after initial enquiries Building control 14-Aug-2019

    Summary: Mr X complains about a developer who has failed to comply with building regulations for a property he bought. The Ombudsman will not investigate this complaint because he has a legal action available against the developer and the law does not hold councils responsible for financial losses caused by building regulation failure.

  • Salford City Council (19 002 270)

    Statement Closed after initial enquiries Building control 15-Jul-2019

    Summary: The Ombudsman will not investigate this complaint about inspections carried out by the Council under the Building Regulations. This is because the complaint is too late. And it is unlikely further investigation will lead to a different outcome and we cannot achieve the outcome someone wants.

  • London Borough of Bexley (18 015 206)

    Statement Upheld Building control 28-Jun-2019

    Summary: The Ombudsman found fault on Mr P’s complaint against the Council about the actions of its building control team. The Council failed to keep proper contact records, failed to identify a failure to comply with Building Regulations during an inspection, and took 4 months to correct this failure. The agreed action remedies the avoidable injustice caused.

  • Erewash Borough Council (19 000 917)

    Statement Closed after initial enquiries Building control 27-Jun-2019

    Summary: Mr X complains that the Council has not enforced building control regulations against his neighbour. The Ombudsman will not investigate this complaint because there is no evidence of fault by the Council.

  • London Borough of Merton (18 008 346)

    Statement Upheld Building control 10-Jun-2019

    Summary: Mr X complains the Council has failed to carry out proper inspections or take appropriate action in relation to an unauthorised loft conversion and extension of the shared chimney at an adjoining property. The Council’s failure to consider/ record its consideration of whether the works to the chimney complied with the building regulations amounts to fault. This fault has not caused Mr X or his brother a significant injustice.

  • Basildon Borough Council (18 011 477)

    Statement Upheld Building control 04-Jun-2019

    Summary: There was fault by the Council. It did not accept evidence that an outbuilding needed building regulation approval until the complainant had had to complain on several occasions, including the formal complaints process. An apology from the Council, the regularisation of the outbuilding and a payment of £100 for time and trouble seems a satisfactory remedy, subject to further comments.

  • Great Yarmouth Borough Council (18 014 072)

    Statement Upheld Building control 03-Jun-2019

    Summary: Mrs X complains a building control officer wrongly advised that the proposed extension to her property should have a raft foundation. The Council’s requirement that Mrs X build her extension with raft foundations even though the precise ground conditions were unknown amounts to fault causing an injustice.

  • St Albans City Council (19 001 017)

    Statement Closed after initial enquiries Building control 03-Jun-2019

    Summary: We will not investigate Miss Q’s complaint that Building Control Officers wrongly advised her builders to dig one metre deep foundations for her house extension. This is because we cannot achieve the outcome Miss Q would like.

  • City Of Bradford Metropolitan District Council (18 011 363)

    Statement Not upheld Building control 17-May-2019

    Summary: Mr X complained about the way the Council dealt with building control matters for his extension and planning matters relating to his neighbour’s extension. Mr X says the Council caused him stress and inconvenience. We found no fault in the way the Council dealt with building control matters and no injustice was caused by the Council in the way it dealt with other matters.

  • Mansfield District Council (18 016 460)

    Statement Not upheld Building control 14-May-2019

    Summary: Mr D complains the Council has failed to act on engineering works next to his home. The Ombudsman has discontinued the investigation. There is no evidence any action by the Council has caused Mr D injustice, and if his property suffers any damage in future it would be reasonable for Mr D to pursue a legal claim against his neighbour. Further investigation could not achieve any worthwhile outcome for Mr D.

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