Archive has 268 results
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Eastleigh Borough Council (19 000 723)
Statement Not upheld Other 07-Jan-2020
Summary: Mrs X says the Council did not follow proper process when consulting about changes it made to local boundaries. The Ombudsman does not find the Council at fault.
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Cheshire East Council (19 004 276)
Statement Not upheld Other 07-Jan-2020
Summary: Mr B complains that the Council has refused to pay a community grant of £10,000 which it had agreed to provide to the local parish church. The Ombudsman considers that the Council was not at fault in refusing to pay the grant on the basis that the terms had not been complied with.
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Lancaster City Council (19 010 554)
Statement Closed after initial enquiries Other 03-Jan-2020
Summary: Ms B complains about a warning letter issued to her by the Council. The Ombudsman will not investigate the complaint because there are insufficient grounds to warrant an investigation.
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Gloucestershire County Council (18 019 571)
Statement Not upheld Other 02-Jan-2020
Summary: The Ombudsman has discontinued his investigation as Mrs X has issued a letter of claim against the Council which covers the same issues subject to our investigation.
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Statement Closed after initial enquiries Other 02-Jan-2020
Summary: The Ombudsman cannot investigate this complaint about whether the Council failed to comply with conditions on a grant it received. This is because the Ombudsman does not have power to investigate a complaint about something affecting all or most of the inhabitants of the Council’s area.
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Statement Closed after initial enquiries Other 02-Jan-2020
Summary: The Ombudsman will not investigate Miss X’s complaint about a letter mistakenly sent to one of her neighbours. This is because if Miss X feels the Council has wrongly disclosed her personal information, she should contact the Information Commissioner’s Office.
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London Borough of Croydon (18 017 181)
Statement Not upheld Other 29-Dec-2019
Summary: There is no evidence of fault in how the coroner’s office stored the body the complainant’s late husband.
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Teignbridge District Council (19 013 420)
Statement Closed after initial enquiries Other 28-Dec-2019
Summary: The Ombudsman will not investigate Mr X’s complaint about information a council officer provided to his parents and in court. This is because we have no powers to consider matters which have been discussed in court. Even if this was not case, the complaint is late, and there is no evidence of personal injustice to Mr X.
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Birmingham City Council (19 011 997)
Statement Closed after initial enquiries Other 24-Dec-2019
Summary: The Ombudsman will not investigate this complaint that the Council made a false statement to the police about the complainant. This is because there is insufficient evidence of fault by the Council.
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London Borough of Hounslow (19 013 476)
Statement Closed after initial enquiries Other 18-Dec-2019
Summary: The Ombudsman will not investigate Ms X’s complaint about the Council’s response to her request for information. This is because the Information Commissioner’s Office is the appropriate body to consider her concerns.