Archive has 56 results
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Portsmouth City Council (19 012 039)
Statement Closed after initial enquiries Land 17-Dec-2019
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s failure to remove a legal charge from his property following a court case about the issue. This is because there are other bodies better placed to consider the matter.
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Royal Borough of Greenwich (19 008 055)
Statement Upheld Land 17-Dec-2019
Summary: The Ombudsman will not investigate Mr X’s complaint that the Council is at fault for not registering a notice on the land registry and not communicating with him. The Council has registered the notice and apologised for its delay and inadequate communication.
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London Borough of Redbridge (19 000 047)
Statement Closed after initial enquiries Land 11-Dec-2019
Summary: The complainant, whom I shall call Ms X, complains about the Council’s decision to grant a 20-year lease for a car park to a developer who included it in his planning application for a site near her home. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.
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Kent County Council (19 011 965)
Statement Closed after initial enquiries Land 05-Dec-2019
Summary: The Ombudsman should not investigate Mr X’s complaint about the rights over land he owns. It is not the Ombudsman’s role to adjudicate in such disputes.
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London Borough of Newham (19 008 406)
Statement Closed after initial enquiries Land 29-Nov-2019
Summary: Ms X complains about the Council’s delay in responding to her requests for a key to access the shared alleyway behind her property. The Ombudsman will not investigate the complaint because the Council is currently arranging for a new lock to be installed and there are insufficient grounds to warrant an investigation.
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London Borough of Ealing (19 004 850)
Statement Upheld Land 27-Nov-2019
Summary: Mr X complained about the process the Council followed when he complained about changes to a boundary fence on land behind his property. There was no fault in the Council’s actions. However, there was fault in the way it responded to the complaint. The Council agreed to send a written apology to Mr X for the fault identified with its complaint handling.
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Statement Closed after initial enquiries Land 21-Nov-2019
Summary: The Ombudsman will not investigate Ms X’s complaint that the Council misled her about the value of her land. It was Ms X’s choice to lease the land to the Council for the amount it offered and the agreement has now ended. It is not for us to say the Council must pay Ms X more rent now. Ms X may also have recourse for the issue through the courts.
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Somerset County Council (19 010 629)
Statement Closed after initial enquiries Land 21-Nov-2019
Summary: Mr B complains the Council has failed to resolve a dispute involving land which he owns and which the Council says is part of the public highway. The Ombudsman will not investigate the complaint because there is no evidence of fault by the Council and any dispute about the designation of the land can be referred to the courts for determination.
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Kent County Council (18 015 864)
Statement Closed after initial enquiries Land 13-Nov-2019
Summary: The Ombudsman will not investigate Ms X’s complaint that her land should not be designated as a local wildlife site. Ms X can return to the Ombudsman should her complaint not be resolved by the survey and review suggested by the Kent Nature Partnership. The original designation of the land is outside the Ombudsman’s jurisdiction because the complaint is made late on the 12 month rule.
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Southampton City Council (19 009 729)
Statement Closed after initial enquiries Land 08-Nov-2019
Summary: The Ombudsman will not investigate Mr B’s complaint about the Council’s handling of matters relating to his claim that subsidence on Council-owned land has resulted in damage to his fence. This is because the complaint falls outside our jurisdiction as he has a legal remedy against the Council he can use if he wishes to pursue the matter.