Archive has 54 results
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Uttlesford District Council (19 012 352)
Statement Closed after initial enquiries Other 30-Mar-2020
Summary: Mr X complained about the Council compulsory purchasing a property which he owns. He also complained about its refusal to award him a council tax exemption and discount. The Ombudsman should not exercise his discretion to investigate this complaint. This is because Mr X has appealed to a government minister about the compulsory purchase order and he has exercised his right to appeal to the Valuation Tribunal about the council tax matters.
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Herefordshire Council (19 018 715)
Statement Upheld Other 16-Mar-2020
Summary: The complaint is about the Council’s involvement in the sale of some housing. The Ombudsman will not investigate the complaint because it has been resolved.
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Torridge District Council (19 012 737)
Statement Closed after initial enquiries Other 05-Mar-2020
Summary: Mr X complained about the Council’s refusal to withdraw prohibition notices which prevent him from renting his property to tenants. The Ombudsman should not exercise his discretion to investigate this complaint. This is because the notices were served on him several years ago and his complaint was received outside the normal 12-month period for considering complaints.
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Birmingham City Council (19 018 923)
Statement Closed after initial enquiries Other 26-Feb-2020
Summary: Mr X complains the Council did not complete repairs he had requested at his home when he was a Council tenant. The Ombudsman cannot investigate as he has no remit to investigate the actions of the Council as a social housing landlord.
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Birmingham City Council (19 018 736)
Statement Closed after initial enquiries Other 20-Feb-2020
Summary: Mr X complains his property has been damaged due to the disrepair of the neighbouring property which is Council owned. The Ombudsman cannot investigate as he has no remit to investigate the actions of the Council as a social housing landlord.
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Adur District Council (19 016 186)
Statement Closed after initial enquiries Other 18-Feb-2020
Summary: The Ombudsman cannot investigate Dr X’s complaint about problems with anti-social behaviour she says are due to a damaged and inadequate fence close to her home. This is because we have no powers to consider complaints about a council when it is acting as a landlord.
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Gravesham Borough Council (19 015 917)
Statement Closed after initial enquiries Other 14-Feb-2020
Summary: The complaint is about matters related to a Council-owned property next to Mrs B’s home. The Ombudsman cannot pursue this complaint as he has no power to investigate complaints about the management of social housing.
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London Borough of Southwark (19 015 527)
Statement Closed after initial enquiries Other 10-Feb-2020
Summary: The Ombudsman will not investigate this complaint about the Home Purchase Grant scheme. This is because there is insufficient evidence of fault by the Council.
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South Cambridgeshire District Council (19 018 581)
Statement Closed after initial enquiries Other 05-Feb-2020
Summary: Mr X complains about the actions of Council housing staff when carrying out an end of tenancy inspection. The Ombudsman cannot investigate this complaint as it concerns the actions of the Council as a social housing landlord. It is therefore outside the Ombudsman’s jurisdiction.
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Statement Closed after initial enquiries Other 05-Feb-2020
Summary: The Ombudsman will not investigate Mr C’s complaint about the Council’s response to his questions about the state of housing in his area. This is because we would not be able to safely conclude he has suffered injustice as a direct result of administrative fault by the Council.