Archive has 347 results
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London Borough of Newham (19 014 434)
Statement Closed after initial enquiries Allocations 13-Feb-2020
Summary: The Ombudsman will not investigate this complaint about the Council’s decision to offer only a two bedroom home. This is because it is unlikely he would find fault by the Council in the way it made its decision.
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London Borough of Southwark (19 002 533)
Statement Upheld Allocations 12-Feb-2020
Summary: there was fault in the way the Council assessed Mr X’s Housing Register application and priority band. On the balance of probabilities, Mr X would not have been rehoused by now if he had been awarded the correct band. As Mr X’s circumstances have changed since he made the application, the Council has agreed to take steps to review his housing needs and update his Housing Register application.
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Epping Forest District Council (19 007 081)
Statement Upheld Allocations 11-Feb-2020
Summary: Mrs C complains the Council has not given her daughter’s mental health issues sufficient weight when deciding on her priority for rehousing and that information about the occupation of the property was misleading. There was some fault but that has not altered the outcome.
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London Borough of Redbridge (19 011 597)
Statement Closed after initial enquiries Allocations 11-Feb-2020
Summary: Ms X complained about the Council’s assessment of her housing application priority. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.
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London Borough of Hammersmith & Fulham (19 015 140)
Statement Closed after initial enquiries Allocations 11-Feb-2020
Summary: The Ombudsman will not investigate Mrs X’s complaint about the Council’s decision to offer her a two-bedroom property instead of a three-bedroom property as part of the Housing Allocations scheme. This is because Mrs X has advised this matter has now been resolved.
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Crawley Borough Council (19 000 189)
Statement Closed after initial enquiries Allocations 07-Feb-2020
Summary: Ms X complained about the Council’s handling of her homeless applications in 2018 and 2019. She also complains about its decision that she is intentionally homeless. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.
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London Borough of Redbridge (19 007 096)
Statement Upheld Allocations 06-Feb-2020
Summary: Mr B complains the Council has failed to take appropriate action in respect of his family’s housing needs. The Ombudsman finds there was some fault by the Council in this matter. The failings identified caused injustice to Mr B, for which a remedy has been agreed.
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Rushmoor Borough Council (19 013 210)
Statement Closed after initial enquiries Allocations 06-Feb-2020
Summary: The Ombudsman has no reason to investigate this complaint that the Council was not helping a man to be re-housed on medical grounds. This is because there is no sign of fault by the Council.
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Leeds City Council (19 016 052)
Statement Closed after initial enquiries Allocations 06-Feb-2020
Summary: The Ombudsman will not investigate this complaint about the Council’s decision to reduce the complainant’s bedroom requirement on the housing register. This is because there is insufficient evidence of fault by the Council.
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Welwyn Hatfield Borough Council (19 016 225)
Statement Upheld Allocations 06-Feb-2020
Summary: Mr X complains that the Council has not awarded him priority on the housing register that accurately reflects the impact of his housing on his health. The Ombudsman will not investigate this complaint because it is unlikely that further investigation would result in a different outcome.