Allocations archive 2019-2020


Archive has 347 results

  • London Borough of Redbridge (19 014 877)

    Statement Closed after initial enquiries Allocations 26-Feb-2020

    Summary: The Ombudsman will not investigate Ms Z’s complaints that the Council has been changing her position on the list for properties she bids on, ignoring her evidence of housing need, and discriminating against her by advising her to bid on flats. There is not enough evidence of fault by the Council to justify an Ombudsman investigation.

  • London Borough of Barnet (19 004 919)

    Statement Not upheld Allocations 26-Feb-2020

    Summary: Mr X complained about the suitability of his property which he moved into in October 2014. He said the property does not meet his needs as a disabled person and the Council has failed to carry out kitchen adaptations. The Council was not at fault. The Ombudsman has already investigated Mr X’s concerns about the suitability of the property. It is open for Mr X to apply for a tenancy transfer if he wants to move to another property. It is also open for Mr X to request a new Occupational Therapist assessment if he wishes the Council to further consider the kitchen adaptations.

  • London Borough of Ealing (19 013 427)

    Statement Closed after initial enquiries Allocations 25-Feb-2020

    Summary: The Ombudsman will not investigate this complaint about the complainant’s medical priority on the housing register. This is because there is insufficient evidence of fault by the Council.

  • Bristol City Council (19 007 854)

    Statement Upheld Allocations 24-Feb-2020

    Summary: Ms X complained the Council failed to deal properly with her application for housing. There was no delay in the time taken for the Council to award Ms X housing priority and no fault in the way the Council carried out a suitability review of the property it offered her. There was fault when the Council failed to consider medical evidence Ms X submitted but this did not cause her an injustice. Ms X also complained the Council breached data protection legislation but I will not investigate this. This is because matters about data breaches are best left to the Information Commissioner’s Office.

  • London Borough of Camden (19 008 244)

    Statement Upheld Allocations 24-Feb-2020

    Summary: Miss X complained the Council delayed her daughter’s medical needs assessment in relation to her housing allocation priority. The Council was at fault. The impact of the delays resulted in Miss X and her family missing out on suitable properties. The Council has agreed to backdate Miss X’s priority to remedy her injustice.

  • London Borough of Havering (19 015 402)

    Statement Closed after initial enquiries Allocations 21-Feb-2020

    Summary: The Ombudsman will not investigate this complaint about the Council’s decision to reject an application for inclusion on the housing register. This is because it is unlikely he would find fault by the Council in the way it made its decision

  • Wigan Metropolitan Borough Council (19 007 212)

    Statement Closed after initial enquiries Allocations 20-Feb-2020

    Summary: Mr X complained about the Council’s offers of temporary accommodation. He said he had to sleep in his car in 2019 after leaving accommodation offered to him. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault by the Council. It was reasonable for Mr X to ask for a review of the suitability of the temporary accommodation offered to him.

  • Epping Forest District Council (19 007 387)

    Statement Upheld Allocations 19-Feb-2020

    Summary: Ms X complained the Council decided the family needed a property without stairs and delayed allowing her to bid for properties. The Council is at fault for giving too much weight to the medical adviser’s comments and not considering all relevant factors. It agreed to apologise and make a payment to Ms X for the delays caused.

  • Kirklees Metropolitan Borough Council (19 007 546)

    Statement Not upheld Allocations 18-Feb-2020

    Summary: Mr C complains the Council did not deal properly with his housing application. The Council was not at fault.

  • Nottingham City Council (19 016 165)

    Statement Closed after initial enquiries Allocations 18-Feb-2020

    Summary: The Ombudsman will not investigate this complaint that the Council has not provided the complainant with suitable accommodation. This is because there is insufficient evidence of fault by the Council.

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