Archive has 985 results
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Stratford-on-Avon District Council (19 012 186)
Statement Not upheld Trees 13-Mar-2020
Summary: Mr X complained about the way the Council dealt with a Tree Preservation Order. Based on the information seen so far, we should not investigate this complaint further, as we are unlikely to find fault or achieve a meaningful outcome.
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Redcar & Cleveland Council (19 015 063)
Statement Closed after initial enquiries Pollution 13-Mar-2020
Summary: Mr X says that the Council failed to resolve a pigeon pest problem surrounding his premises. The Ombudsman will not investigate this complaint as there is no evidence of fault in the way in which the Council has reached its decision.
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Statement Upheld Refuse and recycling 13-Mar-2020
Summary: The Ombudsman will not investigate Mrs X’s complaint about the Council’s failure to collect her neighbour’s rubbish. The Council has taken action to address the issue and Mrs X has no significant unremedied injustice for which we would recommend any further remedy.
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London Borough of Bexley (19 016 924)
Statement Closed after initial enquiries Licensing 13-Mar-2020
Summary: Mr X complains that the Council provided misleading information to him as a landlord and compelled him to meet conditions when applying for a licence that were either unlawful or unreasonable. The Ombudsman will not investigate as Mr X is not caused significant injustice from the alleged Council fault and he cannot change the outcome of the complaint.
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Epsom & Ewell Borough Council (19 018 373)
Statement Closed after initial enquiries Other 13-Mar-2020
Summary: The complaint is about the Council’s actions related to a Council lorry causing damage. The Ombudsman should not investigate this complaint because Mr B can take the matter to court.
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Report Upheld Refuse and recycling 12-Mar-2020
Summary: All six complainants complain about the Council’s waste and refuse collection service. In particular, they complain about a failure to return bins to the correct location and missed garden and food waste collections.
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Report Upheld Refuse and recycling 12-Mar-2020
Summary: All six complainants complain about the Council’s waste and refuse collection service. In particular, they complain about a failure to return bins to the correct location and missed garden and food waste collections.
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Report Upheld Refuse and recycling 12-Mar-2020
Summary: All six complainants complain about the Council’s waste and refuse collection service. In particular, they complain about a failure to return bins to the correct location and missed garden and food waste collections.
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Report Upheld Refuse and recycling 12-Mar-2020
Summary: All six complainants complain about the Council’s waste and refuse collection service. In particular, they complain about a failure to return bins to the correct location and missed garden and food waste collections.
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Report Upheld Refuse and recycling 12-Mar-2020
Summary: All six complainants complain about the Council’s waste and refuse collection service. In particular, they complain about a failure to return bins to the correct location and missed garden and food waste collections.