Aylesbury Vale District Council (19 009 508)

Statement Closed after initial enquiries Trees 01-Nov-2019

Summary: Mr X complains the Council has felled trees on its boundary with his land. He says this has devalued his property and affected his outlook. The Ombudsman will not investigate this complaint because we have not seen any evidence of fault in the Council’s actions.

Gateshead Metropolitan Borough Council (19 002 114)

Statement Closed after initial enquiries Trees 30-Oct-2019

Summary: Mr X complained about the Council’s decision to place a preservation order on a tree in the garden of his rented Council home. He says this prevented him from buying the property due to insurance problems. The Ombudsman cannot investigate this complaint. This is because he withdrew his applications before the 12-month period for accepting complaints. He remains a tenant of a social housing landlord and these bodies are outside the Ombudsman’s jurisdiction.

Darlington Borough Council (19 008 481)

Statement Closed after initial enquiries Trees 29-Oct-2019

Summary: We will not investigate Mr and Mrs Q’s complaint about a council-owned tree on land at the back of their property. This is because there is insufficient evidence of fault by the Council. And Mr and Mrs Q may go to court if their insurance claim is unsuccessful.

London Borough of Lambeth (18 009 961)

Statement Not upheld Trees 23-Oct-2019

Summary: Mr B complains about the way the Council dealt with two planning applications for a community development near his home. There was no fault by the Council in how it considered the planning applications.

Stockport Metropolitan Borough Council (19 007 899)

Statement Closed after initial enquiries Trees 22-Oct-2019

Summary: The Ombudsman will not investigate this complaint about land behind the complainant’s fence. This is because there is insufficient evidence of fault by the Council.

West Suffolk Council (19 008 653)

Statement Closed after initial enquiries Trees 18-Oct-2019

Summary: We will not investigate Ms Q’s complaint about the Council’s handling of her insurance claim regarding tree root damage. The Council’s insurers are better placed to deal with the matter. And, ultimately, Ms Q may go to court.

Nottinghamshire County Council (19 007 811)

Statement Closed after initial enquiries Trees 15-Oct-2019

Summary: The Ombudsman will not investigate this complaint that the Council will not remove a tree from outside the complainant’s home. It is unlikely he would find evidence of fault by the Council.

London Borough of Bromley (19 008 174)

Statement Closed after initial enquiries Trees 11-Oct-2019

Summary: Mr B complains about the Council’s response to his concerns of future damage to his property caused by tree growth from a Council tree. The Ombudsman will not investigate the complaint because the Council has confirmed it will be removing the tree.

Bournemouth, Christchurch and Poole Council (19 006 530)

Statement Closed after initial enquiries Trees 08-Oct-2019

Summary: The Ombudsman will not investigate Ms B’s complaint the Council has failed to act and require her neighbour to deal with a dangerous wall. Further consideration of the complaint is unlikely to find fault by the Council.

London Borough of Ealing (19 006 781)

Statement Closed after initial enquiries Trees 08-Oct-2019

Summary: The Ombudsman will not investigate Mr B’s complaint about the Council’s decision not to remove a tree it owns. Further consideration of the complaint is unlikely to find fault by the Council or achieve the outcome Mr B wants.