Trees archive 2019-2020


Archive has 117 results

  • London Borough of Lambeth (19 001 329)

    Statement Closed after initial enquiries Trees 10-Jun-2019

    Summary: Ms X complains the Council refuses to act against her neighbour for chopping down a tree outside her property. The Ombudsman cannot investigate this complaint. This is because we cannot investigate complaints about the Councils actions as a landlord.

  • Cheshire West & Chester Council (18 014 985)

    Statement Not upheld Trees 07-Jun-2019

    Summary: Mr X complains that the Council refused to trim a hedge, did not trim the hedge when it said it would, ignored his requests to share its legal advice with him, and did not deal with his complaint in line with its procedure. Mr X says this has cost him time and trouble. He says the Council has not answered his questions, has ignored his evidence, and the hedge has caused damage to his car. The Ombudsman does not find fault with the Council.

  • Wokingham Borough Council (18 015 373)

    Statement Closed after initial enquiries Trees 04-Jun-2019

    Summary: We will not investigate Mr Q’s complaint about the Council’s failure to cut back trees on land at the back of his garden. It is unlikely we would find fault with the Council.

  • Maidstone Borough Council (19 001 176)

    Statement Closed after initial enquiries Trees 31-May-2019

    Summary: The Ombudsman will not investigate Mr B’s complaint the Council missed the deadline to lodge an application to judicially review a decision made by the Planning Inspector. The complaint is late and there are no good reasons for the Ombudsman to exercise his discretion and now investigate.

  • Shropshire Council (19 000 792)

    Statement Closed after initial enquiries Trees 30-May-2019

    Summary: Mr X complained about the Council’s failure to replace trees damaged by vehicles on his street. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

  • Canterbury City Council (18 010 066)

    Statement Upheld Trees 28-May-2019

    Summary: There was fault by the Council in how it dealt with work to trees in a conservation area next to the complainant’s home. The Council failed to record its reasons for not making a Tree Preservation Order and it was not clear that its assessment of the site has been thorough. It failed to follow its complaints process. This caused the complainant frustration and uncertainty as she had to raise matters with the Council and the Ombudsman. The Council should apologise to the complainant and share this decision with staff reminding that reasons for decisions should be properly recorded.

  • Sheffield City Council (19 000 215)

    Statement Closed after initial enquiries Trees 28-May-2019

    Summary: Miss X complains the Council refuses to prune the tree outside her house. The Ombudsman will not investigate this complaint. This is because we have not seen any evidence of fault in the Council’s actions.

  • Havant Borough Council (19 000 041)

    Statement Closed after initial enquiries Trees 22-May-2019

    Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s decision not to remove trees from behind his property. This is because there is not enough evidence of fault by the Council to warrant an investigation.

  • City Of Bradford Metropolitan District Council (18 007 070)

    Statement Closed after initial enquiries Trees 10-May-2019

    Summary: We will not investigate Mr Q’s complaint that the Council has not taken enforcement action over someone’s failure to replace felled trees. The complaint is late. And Mr Q has not suffered significant injustice because of the alleged fault.

  • Plymouth City Council (19 000 060)

    Statement Closed after initial enquiries Trees 09-May-2019

    Summary: Mr X complains a low hanging tree caused damage to his car. He says the Council should reimburse him for the costs he incurred because of this. The Ombudsman will not investigate because Mr X can refer his complaint to the courts.

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