Antisocial behaviour archive 2019-2020


Archive has 107 results

  • London Borough of Bromley (19 008 618)

    Statement Closed after initial enquiries Antisocial behaviour 18-Oct-2019

    Summary: Mr X complained about the Council’s assessment of his hedge complaint under the high hedges legislation (anti-social behaviour Act 2003). The Ombudsman cannot investigate this complaint. This is because Mr X exercised his right of appeal to the Planning Inspectorate who later rejected the appeal.

  • Bristol City Council (19 008 324)

    Statement Closed after initial enquiries Antisocial behaviour 17-Oct-2019

    Summary: The Ombudsman will not investigate Mr X’s complaint about a Fixed Penalty Notice he received for drinking alcohol in a public place. This is because if Mr X wanted to dispute the offence he had the opportunity of refusing to pay and raising a defence in court.

  • Adur District Council (19 007 489)

    Statement Closed after initial enquiries Antisocial behaviour 16-Oct-2019

    Summary: Ms B complains about the Council’s decision not to proceed with her high hedge complaint. The Ombudsman will not investigate the complaint because there is no evidence of fault by the Council.

  • Trafford Council (19 004 837)

    Statement Not upheld Antisocial behaviour 13-Oct-2019

    Summary: Mr & Mrs C complain that the Council have failed to act against a neighbour who has failed to maintain their hedge. However, on the evidence the Ombudsman has seen there is no fault in how the Council considered this matter.

  • Birmingham City Council (19 002 569)

    Statement Not upheld Antisocial behaviour 09-Oct-2019

    Summary: Ms B complains the Council did not investigate her noise complaint properly. Ms B says the noise from her neighbours’ birds disturbs her sleep and reduces her and her parent’s enjoyment of their home. I have not found fault with the Council.

  • London Borough of Croydon (19 006 653)

    Statement Closed after initial enquiries Antisocial behaviour 23-Sep-2019

    Summary: Ms X complained about the Council housing authority’s failure to take sufficient action over her complaints about noise nuisance from a tenant in a temporary accommodation flat above hers. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which caused injustice. We cannot investigate the actions of a social housing landlord.

  • Torbay Council (18 018 793)

    Statement Upheld Antisocial behaviour 20-Sep-2019

    Summary: Ms X complains the Council did not properly investigate her allegations of anti-social behaviour and has not agreed to implement suggestions she made about how it can improve its service. We found although the Council’s overall decision on Ms X’s complaint was an exercise of its professional judgement, the way it communicated its actions and a significant delay in dealing with her later complaint were fault. This caused Ms X an injustice in the form of frustration and the Council has agreed with the Ombudsman’s recommendation to remedy this by apologising and making a payment to Ms X.

  • Erewash Borough Council (19 006 031)

    Statement Closed after initial enquiries Antisocial behaviour 19-Sep-2019

    Summary: The Ombudsman cannot investigate Ms X’s complaint about a Fixed Penalty Notice for littering. This is because the matter has been considered in court. It is therefore outside the Ombudsman’s jurisdiction with no discretion to investigate.

  • Nuneaton & Bedworth Borough Council (19 002 216)

    Statement Closed after initial enquiries Antisocial behaviour 17-Sep-2019

    Summary: The Ombudsman will not investigate Ms B’s complaint about the Council’s responses to her complaints of noise nuisance from her neighbours. As Ms B has moved away, further consideration of the complaint would not achieve any more for Ms B.

  • Wellingborough Borough Council (18 018 486)

    Statement Upheld Antisocial behaviour 13-Sep-2019

    Summary: Miss B complains about the actions of the Council after a neighbour complained about noise and anti-social behaviour from her address. The Ombudsman finds that, except for the faulty installation of sound recording equipment which led to no injustice for Miss B, the Council’s actions in this matter were not affected by fault.

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