Archive has 98 results
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Canterbury City Council (18 010 297)
Statement Not upheld Antisocial behaviour 22-May-2019
Summary: Mrs D complains the Council will not act to prevent problems she experiences which she says result from anti-social or criminal behaviour. We do not uphold the complaint, finding no fault in the Council’s decision there is no service it can offer Mrs D at the current time.
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Manchester City Council (18 019 348)
Statement Closed after initial enquiries Antisocial behaviour 10-May-2019
Summary: Mr X complained about the Council’s failure to take sufficient action over noise from his neighbour’s flat. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation by the Ombudsman.
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Bracknell Forest Council (18 017 443)
Statement Closed after initial enquiries Antisocial behaviour 09-May-2019
Summary: Mr B complains about the way the Council dealt with his reports of anti-social behaviour from his neighbour. The Ombudsman will not investigate the complaint because the neighbour has now moved away and an investigation will achieve no useful outcome.
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Southampton City Council (18 016 705)
Statement Closed after initial enquiries Antisocial behaviour 08-May-2019
Summary: Mrs X complains the Council has failed to make her neighbour stop fumes from his boiler entering her home. The Ombudsman will not investigate her complaint. This is because it is made too late. And we have not seen any evidence of fault in the Council’s actions.
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East Staffordshire Borough Council (18 013 924)
Statement Closed after initial enquiries Antisocial behaviour 07-May-2019
Summary: Mr X complained about the Council’s failure to take action over noise nuisance from his neighbour starting a motor vehicle in the early morning. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault by the Council.
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Statement Closed after initial enquiries Antisocial behaviour 07-May-2019
Summary: The Ombudsman will not investigate Ms X and Mr Y’s complaint about the way the Council approaches and responds to unauthorised traveller encampments in its area. The matters complained of are broad and general. There is no direct link between the faults claimed and any significant personal injustice to Ms X or Mr Y. The complaint is a campaign for change, best suited to representations to their local elected Members or MP.
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Melton Borough Council (18 018 952)
Statement Closed after initial enquiries Antisocial behaviour 30-Apr-2019
Summary: The Ombudsman cannot investigate Mr B’s complaint about the way the Council has dealt with a noise nuisance. This is because the Ombudsman cannot investigate matters that have been the subject of court proceedings, or where the Council is not responsible for the issues being raised.
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Birmingham City Council (18 017 704)
Statement Closed after initial enquiries Antisocial behaviour 29-Apr-2019
Summary: Ms X complained about the way the Council investigated her complaints of noise from a neighbour’s dogs and the way it decided the noise was not a statutory nuisance. The Ombudsman will not investigate this complaint as we are unlikely to find fault in the Council’s actions.
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Mansfield District Council (18 013 966)
Statement Upheld Antisocial behaviour 26-Apr-2019
Summary: The Council properly investigated concerns of anti-social behaviour. The Council failed to properly consider a complaint about its service; it will apologise.