East Riding of Yorkshire Council (18 015 774)

Statement Upheld Other 30-May-2019

Summary: Mrs B complains about the Council’s decision that her son must enter Year 1 rather than Reception when he reaches compulsory school age. There was no fault in how the Council made the decision about the year group in which he should start but the letter giving the final decision did not provide as full an explanation as it should.

Leeds City Council (18 018 381)

Statement Closed after initial enquiries Other 29-May-2019

Summary: The Ombudsman cannot investigate how an educational setting used its funding, as the law prevents us doing so, nor why the Council paid funding to the school.

Essex County Council (19 000 593)

Statement Closed after initial enquiries Other 15-May-2019

Summary: The Ombudsman cannot investigate this complaint about the Council’s actions concerning a primary school becoming an academy, because we cannot investigate complaints about actions concerning schools.

Birmingham City Council (18 019 965)

Statement Closed after initial enquiries Other 10-May-2019

Summary: The Ombudsman cannot investigate Mr X’s complaint about the Headteacher of his child’s school. This is because the Ombudsman has no jurisdiction or discretion to investigate the matters complained about. It is unlikely we could add anything further to the rest of his complaint.

Hampshire County Council (18 008 997)

Statement Not upheld Other 07-May-2019

Summary: Mrs X complains of fault in the way the Council decided to close the school her son attends. The Ombudsman has not found evidence of fault in the Council’s decision-making.

Shropshire Council (18 019 725)

Statement Closed after initial enquiries Other 30-Apr-2019

Summary: The Ombudsman will not investigate Mrs X’s complaint the Council inappropriately used a report she produced. This is because there is not enough evidence of fault causing significant personal injustice. Also, it is unlikely an investigation by the Ombudsman could achieve anything more for Mrs X.

Wokingham Borough Council (18 015 371)

Statement Closed after initial enquiries Other 29-Apr-2019

Summary: The Ombudsman will not investigate Mr X’s complaint about pre-school fees. Mr X has known about the events for two and half years. There are no compelling reasons why the late complaint rule should not apply.

Staffordshire County Council (18 018 935)

Statement Closed after initial enquiries Other 25-Apr-2019

Summary: The Ombudsman will not investigate Mr X’s complaint the Council issued him with penalty charge notices for his children’s non-attendance at school. This is because we cannot achieve the outcome he wants. Also, if Mr X wanted to challenge the Council’s decision, he could have done so in court.