Archive has 838 results
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Leeds City Council (19 017 339)
Statement Closed after initial enquiries Child protection 30-Mar-2020
Summary: The Ombudsman will not investigate Ms X’s complaint that the Council holds inaccurate information about her and shared it with other people. The Information Commissioner’s Office is better placed.
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Staffordshire County Council (19 018 605)
Statement Closed after initial enquiries Other 30-Mar-2020
Summary: The Ombudsman cannot investigate Mrs X’s complaint that she and her family have been victimised and discriminated against by the Council’s children’s services team. This is because Mrs X has started court action about the matter and the Court is considering the wider child care arrangements.
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Essex County Council (19 020 099)
Statement Closed after initial enquiries Child protection 30-Mar-2020
Summary: The Ombudsman will not investigate Ms A’s complaint about a report prepared by the Council’s children services team. This is because the issues, and what Ms A wants to achieve cannot be separated from the matters before the family court.
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London Borough of Lewisham (19 020 285)
Statement Closed after initial enquiries Child protection 30-Mar-2020
Summary: The Ombudsman will not investigate Ms X’s complaint about the Council’s actions leading up to her children being taken into care. This is because the issues are currently before the courts in care proceedings. Ms X can also complain to the Information Commissioner’s Office about her complaint regarding data protection.
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London Borough of Newham (19 019 086)
Statement Closed after initial enquiries Child protection 30-Mar-2020
Summary: Mrs X complained the Council did not take child protection concerns seriously when she and others raised them in 2016 and 2017. We will not investigate this late complaint because Mrs X could reasonably have raised it with us sooner. We could not now carry out a fair investigation.
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Nottingham City Council (19 007 331)
Statement Not upheld Child protection 30-Mar-2020
Summary: Mr X complained that the Council has not provided a satisfactory response to his complaint about a child protection investigation about his child. The Council was not at fault in the conduct of the child protection investigation or in responding to the complaint.
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London Borough of Bromley (19 009 471)
Statement Not upheld Child protection 30-Mar-2020
Summary: Mr J complains about the Council’s response to his referral about the safety of his children. The Ombudsman has found no fault.
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Statement Closed after initial enquiries Child protection 28-Mar-2020
Summary: The Ombudsman will not investigate Miss B’s complaint that the Council was at fault in failing to give her an appropriate level of support and in placing her child in care. This is because the complaint relates to matters which have been decided in court.
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Statement Closed after initial enquiries Child protection 28-Mar-2020
Summary: The Ombudsman will not investigate Mr and Mrs X’s complaint about the child protection intervention of the Council’s social worker during a hospital visit the day after the birth of their child. Mr and Mrs X could have complained much sooner. It is not a good use of limited public resources to investigate now.
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Liverpool City Council (19 019 477)
Statement Closed after initial enquiries Child protection 28-Mar-2020
Summary: The Ombudsman will not investigate Ms B’s complaint that the Council has failed to act in her children’s best interests. This is because the complaint concerns matters which can be, or have been, raised in court.