Child protection archive 2019-2020


Archive has 419 results

  • London Borough of Bromley (19 016 086)

    Statement Closed after initial enquiries Child protection 18-Feb-2020

    Summary: Miss X complained about how the Council dealt with her daughter’s allegations against a family member. We should not investigate this complaint as it is unlikely we could add to the Council’s investigation or recommend a further remedy.

  • Cheshire West & Chester Council (19 016 802)

    Statement Closed after initial enquiries Child protection 17-Feb-2020

    Summary: The Ombudsman cannot investigate Ms B’s complaint about the Council’s response to safeguarding concerns about two children. This is because the complaint is made on behalf of a public body.

  • Hampshire County Council (19 015 324)

    Statement Closed after initial enquiries Child protection 17-Feb-2020

    Summary: Mr X complains the Council holds inaccurate information about him which resulted in the Council holding a Child Protection Conference. The Ombudsman will not investigate because Mr X complained to the Information Commissioner’s Office and it is unlikely that we would achieve a different outcome.

  • Torbay Council (18 019 676)

    Statement Not upheld Child protection 14-Feb-2020

    Summary: Ms B and Mr C complain about the way the Council handled a safeguarding referral about Ms D’s (Ms B’s daughter) children. The Ombudsman has found no evidence of fault.

  • London Borough of Wandsworth (19 000 704)

    Statement Upheld Child protection 14-Feb-2020

    Summary: Miss X complained the Council failed to investigate her safeguarding concerns about a foster carer who cared for two of her children between July 2016 and March 2017. The Council was at fault. It failed to adequately investigate Miss X’s concerns and to properly refer some of the matters to the Local Authority Designated Officer in another council area, in line with relevant guidance and policy. The Council also took two years to complete the statutory children’s complaints process. The Council agreed to apologise and pay Miss X a total of £550 to recognise the injustice caused to her. It also agreed to review some of its internal processes.

  • Torbay Council (18 013 702)

    Statement Upheld Child protection 13-Feb-2020

    Summary: The Ombudsman finds fault with the way the Council conducted a Position of Trust meeting and Initial Child Protection Case Conference in respect of concerns about Mr B. The Council has agreed actions to remedy the injustice caused to Mr B.

  • Northamptonshire County Council (19 017 038)

    Statement Closed after initial enquiries Child protection 13-Feb-2020

    Summary: Mr L complained the Council defamed his character when it raised concerns about his safety around children and asked him to attend a course for perpetrators. The Ombudsman cannot consider this complaint as it was considered in court.

  • Derbyshire County Council (19 015 514)

    Statement Closed after initial enquiries Child protection 12-Feb-2020

    Summary: The Ombudsman will not investigate Ms B’s complaint that she has suffered six years of abuse because of the Council’s actions. This is because he cannot investigate personnel matters or decisions made a court in relation to Ms B’s children. The Ombudsman will not exercise discretion to investigate Ms B’s late complaint about the Council’s failure to investigate safeguarding concerns she raised in 2015. This is because Ms B could have come to the Ombudsman before now and there is no good reason for him to exercise his discretion to investigate these matters now.

  • Sandwell Metropolitan Borough Council (19 011 269)

    Statement Closed after initial enquiries Child protection 11-Feb-2020

    Summary: The Ombudsman cannot investigate Mrs A’s complaint about her children being placed in police protection and the Council then obtaining care orders for her children. The complaint lies outside the Ombudsman’s jurisdiction because it is made about matters that have been considered and decided in court proceedings.

  • Walsall Metropolitan Borough Council (19 015 644)

    Statement Closed after initial enquiries Child protection 11-Feb-2020

    Summary: The Ombudsman will not investigate Mrs X’s complaint about a children services report on her family produced in 2018. A second complaint will remedy part of her injustice and the Information Commissioner’s Office is better placed.

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