Archive has 395 results
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London Borough of Newham (19 019 086)
Statement Closed after initial enquiries Child protection 30-Mar-2020
Summary: Mrs X complained the Council did not take child protection concerns seriously when she and others raised them in 2016 and 2017. We will not investigate this late complaint because Mrs X could reasonably have raised it with us sooner. We could not now carry out a fair investigation.
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Nottingham City Council (19 007 331)
Statement Not upheld Child protection 30-Mar-2020
Summary: Mr X complained that the Council has not provided a satisfactory response to his complaint about a child protection investigation about his child. The Council was not at fault in the conduct of the child protection investigation or in responding to the complaint.
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London Borough of Bromley (19 009 471)
Statement Not upheld Child protection 30-Mar-2020
Summary: Mr J complains about the Council’s response to his referral about the safety of his children. The Ombudsman has found no fault.
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Statement Closed after initial enquiries Child protection 28-Mar-2020
Summary: The Ombudsman will not investigate Miss B’s complaint that the Council was at fault in failing to give her an appropriate level of support and in placing her child in care. This is because the complaint relates to matters which have been decided in court.
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Statement Closed after initial enquiries Child protection 28-Mar-2020
Summary: The Ombudsman will not investigate Mr and Mrs X’s complaint about the child protection intervention of the Council’s social worker during a hospital visit the day after the birth of their child. Mr and Mrs X could have complained much sooner. It is not a good use of limited public resources to investigate now.
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Liverpool City Council (19 019 477)
Statement Closed after initial enquiries Child protection 28-Mar-2020
Summary: The Ombudsman will not investigate Ms B’s complaint that the Council has failed to act in her children’s best interests. This is because the complaint concerns matters which can be, or have been, raised in court.
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City of Bradford Metropolitan District Council (19 011 194)
Statement Not upheld Child protection 27-Mar-2020
Summary: We have discontinued our investigation into Ms B’s complaint. We cannot achieve the majority of outcomes she wants, and the remaining outcome does not justify our involvement.
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Birmingham City Council (19 017 934)
Statement Closed after initial enquiries Child protection 25-Mar-2020
Summary: The Ombudsman should not investigate this complaint about the Council’s involvement in protecting Ms J and her family from harm over the past 20 years, because most of the events happened too long ago to allow a fair and robust investigation.
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Northamptonshire County Council (19 001 900)
Statement Upheld Child protection 24-Mar-2020
Summary: Ms B complains about lack of support for herself and her grandchildren when they went to live with her after the Council obtained an interim care order. The Council carried out an independent investigation which found significant fault and took action to remedy the injustice caused. Ms B believes the remedy is inadequate. The Council has agreed to make additional payment.
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London Borough of Harrow (19 018 658)
Statement Closed after initial enquiries Child protection 23-Mar-2020
Summary: The Ombudsman will not investigate Mrs X’s complaint about the conduct of the Council in relation to the special guardianship of a child. Mrs X did not complain to us within 12 months of knowing about the problem and there are no good reasons to exercise discretion to accept the complaint now.