Child protection archive 2019-2020


Archive has 419 results

  • Sandwell Metropolitan Borough Council (19 015 526)

    Statement Closed after initial enquiries Child protection 27-Jan-2020

    Summary: The Ombudsman cannot investigate Mr X’s complaint the Council placed his children into foster care under a Court care order. This is because the complaint concerns a decision made by the Court.

  • Durham County Council (19 014 413)

    Statement Closed after initial enquiries Child protection 27-Jan-2020

    Summary: The Ombudsman cannot investigate Mr X’s complaint about children services actions. His complaints are inextricably linked with, or part of, Court proceedings.

  • London Borough of Redbridge (19 013 624)

    Statement Closed after initial enquiries Child protection 27-Jan-2020

    Summary: The Ombudsman should not investigate Ms J’s complaint about the Council initiating child protection procedures. This is because we are unlikely to find evidence of fault.

  • Northumberland County Council (19 013 824)

    Statement Closed after initial enquiries Child protection 27-Jan-2020

    Summary: Mr X complained about incorrect and misleading information being included in a text message sent to him by the Council’s social worker. We should not investigate this complaint as this fault did not cause a significant injustice to Mr X, and investigation would not achieve a meaningful outcome for him.

  • Medway Council (19 012 976)

    Statement Closed after initial enquiries Child protection 27-Jan-2020

    Summary: The Ombudsman will not consider this complaint about the involvement of the Council’s social services with the complainant’s children. This is because the substantive decisions were made by a court and are out of jurisdiction. Additionally, the complaint about how the Council has dealt with the complainant is made late, and there are no good reasons to consider it now.

  • Norfolk County Council (19 015 757)

    Statement Closed after initial enquiries Child protection 24-Jan-2020

    Summary: The Ombudsman cannot not investigate Mr X’s complaint that the Council would not provide a witness statement to court. This is because provision of a witness statement is closely bound up with legal proceedings. There is currently no injustice or suitable outcome an investigation could achieve.

  • West Sussex County Council (19 013 742)

    Statement Closed after initial enquiries Child protection 24-Jan-2020

    Summary: Mrs X complained about the Council’s decision to begin care proceedings, which she believes was unnecessary. This led to her children being in foster care for nine months. We cannot investigate this complaint. This is because we cannot investigate the start of court action, and the courts ultimately decided what was in Mrs X’s children’s best interests.

  • Swindon Borough Council (19 010 365)

    Statement Not upheld Child protection 23-Jan-2020

    Summary: The Council was not at fault for its offer of £1,000 to recognise the failures it has already accepted in response to Miss B’s complaint. The Ombudsman does not recommend ‘compensation’ for distress in the way a court does, and the offer adequately recognises that the Council failed her and a daughter in several ways.

  • Shropshire Council (19 000 796)

    Statement Closed after initial enquiries Child protection 20-Jan-2020

    Summary: The Ombudsman will not investigate Mr and Mrs X’s complaint about the Council’s children services involvement with their grandchildren. It is unlikely we could significantly add to the Council’s responses and the Court approved the children’s care arrangements.

  • Manchester City Council (19 013 911)

    Statement Closed after initial enquiries Child protection 20-Jan-2020

    Summary: The Ombudsman cannot investigate Ms J’s complaint about the content of a report the Council provided to court, and other bodies are better placed than we are to consider the other issues she raises.

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings