Child protection archive 2019-2020


Archive has 419 results

  • London Borough of Lambeth (19 001 012)

    Statement Closed after initial enquiries Child protection 25-Feb-2020

    Summary: The Ombudsman will not investigate Miss X's complaint about the support her adult child received. She does not have their consent to complaint. We should not investigate her complain about information sharing with her as the Information Commissioner’s Office is better placed.

  • Torbay Council (19 013 268)

    Statement Closed after initial enquiries Child protection 24-Feb-2020

    Summary: The Ombudsman cannot investigate this complaint about the complainant and his family no longer being allowed to have contact with his grandchild. This is because, it concerns a decision made in private law proceedings, and lies outside our jurisdiction.

  • North Tyneside Metropolitan Borough Council (19 016 664)

    Statement Closed after initial enquiries Child protection 24-Feb-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint about children services actions more than 20 years ago. There are no good reasons the late complaint rule should not apply.

  • Cheshire East Council (19 016 182)

    Statement Closed after initial enquiries Child protection 22-Feb-2020

    Summary: The Ombudsman cannot investigate Miss C’s complaint that the Council’s social workers have been at fault in their involvement with her children. This is because we cannot investigate matters relating to court reports and cannot achieve the outcome Miss C wants.

  • Luton Borough Council (19 016 278)

    Statement Closed after initial enquiries Child protection 21-Feb-2020

    Summary: The Ombudsman cannot investigate Ms X’s complaint about why her child became a looked after child. The Court decided this. Her other complaints have either been previously considered and decided or should not be investigated because of the late complaint rule.

  • Dorset Council (19 010 745)

    Statement Closed after initial enquiries Child protection 20-Feb-2020

    Summary: The Ombudsman will not investigate this complaint about the actions of the Council’s children’s services. This is because it is unlikely the Ombudsman could add to the Council’s investigation or achieve a different outcome for the complainant.

  • West Sussex County Council (19 006 956)

    Statement Not upheld Child protection 20-Feb-2020

    Summary: Mr X complained the Council had not addressed all the concerns he raised about the parenting of his children by their mother. He was also unhappy with the decision to stop the child protection plan and support the children using a child in need plan. The Council was not at fault.

  • London Borough of Barnet (19 007 118)

    Statement Closed after initial enquiries Child protection 20-Feb-2020

    Summary: The Ombudsman cannot investigate Ms J’s complaint about the Council’s involvement with Mr K’s family. This is because the complaint is about what happened in court, and the issues raised could have been considered in court.

  • Kent County Council (19 007 675)

    Statement Upheld Child protection 20-Feb-2020

    Summary: The Council did not tell Mr X and his wife that a pre-birth plan stipulated he was not allowed to stay in hospital with his wife after his child was born which caused considerable distress. The Council has already apologised and taken steps to address the issue with the officer involved, which is an appropriate response for the injustice caused. The Ombudsman makes no further recommendation to remedy the fault.

  • Staffordshire County Council (18 007 396)

    Statement Upheld Child protection 19-Feb-2020

    Summary: Mrs B complained about how the Council handled child protection issues relating to her daughter. The Council did not invite Mrs B to a child in need meeting and did not provide her with the minutes of that meeting. The Council’s apology and reminder to officers is satisfactory remedy for the injustice caused.

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