Archive has 94 results
-
London Borough of Ealing (19 016 579)
Statement Closed after initial enquiries Other 28-Feb-2020
Summary: The complaint is about the Council asking Mr B to pay business rates and court costs. The Ombudsman will not investigate this complaint because the Council is no longer asking Mr B to pay anything. Further investigation would not achieve anything significant.
-
Bolton Metropolitan Borough Council (19 016 711)
Statement Closed after initial enquiries Other 28-Feb-2020
Summary: The Ombudsman will not investigate Mrs X’s complaint about the Council’s pursuit of unpaid business rates between 2016 and 2017. This is because the complaint is late and it is unlikely we would find fault by the Council.
-
London Borough of Camden (19 019 192)
Statement Closed after initial enquiries Other 24-Feb-2020
Summary: Mr X complains on behalf of a charitable trust that the Council has not applied Mandatory Rate Relief to the trust’s business rates. The Ombudsman will not investigate this complaint because it is a matter better considered by a court.
-
London Borough of Redbridge (19 014 815)
Statement Closed after initial enquiries Other 21-Feb-2020
Summary: A business owner complained that the Council had wrongly calculated his business rates. But the Ombudsman does not have grounds to investigate this matter because there is no sign of fault by the Council.
-
Shropshire Council (19 008 753)
Statement Closed after initial enquiries Other 18-Feb-2020
Summary: Miss X complained about the Council referring council tax debts to enforcement agents when she says she believes she had cleared them. The Ombudsman should not exercise his discretion to investigate this complaint. This is because it concerns matters which the complainant was aware of more than 12 months before they complained to us. There is no requirement for the Council to take cases back from agents just because the complainant requests it.
-
Bolton Metropolitan Borough Council (19 016 015)
Statement Closed after initial enquiries Other 10-Feb-2020
Summary: Mr P complained the Council is seeking business rates on his property without explanation. The Ombudsman cannot investigate this complaint because the matter has been considered in court.
-
Barnsley Metropolitan Borough Council (19 006 594)
Statement Upheld Other 05-Feb-2020
Summary: Mr X complains a decision the Council took on business rates liability resulted in deductions from his personal pension plan by the company that manages it. There was no fault in the Council’s decision who to bill for the business rates applying to the storage units held as part of Mr X’s pension fund. It took a decision it was entitled to take. There was fault in the time the Council took to reach a settled position which caused injustice to Mr X, but the Council has already remedied this by apologising and making a payment to Mr X.
-
London Borough of Waltham Forest (19 007 565)
Statement Not upheld Other 05-Feb-2020
Summary: Mr X complained the Council wrongly pursued him for business rates. The Council sent Mr X court summons in 2016 without fault. Given the passage of time we will not investigate the circumstances of the issue of summons further. The Court determines liability orders. The Ombudsman cannot question its decisions.
-
Statement Closed after initial enquiries Other 01-Feb-2020
Summary: The Ombudsman cannot investigate Mr X’s complaint about the way the Valuation Office Agency has dealt with his request to merge two premises to allow him to claim Small Business Rates Relief. This is because the VOA is a central government agency and is not within the Ombudsman’s jurisdiction.
-
London Borough of Haringey (19 014 424)
Statement Closed after initial enquiries Other 30-Jan-2020
Summary: Mr X complains about the Council’s enforcement of a Business rates debt. The Ombudsman will not investigate this complaint because this was a matter for the courts.