Dudley Metropolitan Borough Council (19 018 546)

Statement Closed after initial enquiries Council tax 17-Mar-2020

Summary: The Ombudsman will not investigate Miss X’s complaint about a disputed council tax debt. This is because it is reasonable for Miss X to appeal to the Valuation Tribunal.

Somerset West and Taunton Council (19 018 464)

Statement Closed after initial enquiries Council tax 16-Mar-2020

Summary: The Ombudsman will not investigate this complaint that the complainant’s council tax is too high. This is because there is insufficient evidence of fault by the Council.

London Borough of Barnet (19 018 512)

Statement Closed after initial enquiries Council tax 16-Mar-2020

Summary: The Ombudsman should not pursue this complaint about council tax recovery action. This is because there is insufficient evidence of fault by the Council.

Charnwood Borough Council (19 018 692)

Statement Closed after initial enquiries Council tax 15-Mar-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about a council tax bill for an empty property. This is because there is not enough evidence of fault, and if Mr X disputes liability, it is reasonable for him to appeal to the tribunal.

Manchester City Council (19 018 071)

Statement Closed after initial enquiries Council tax 13-Mar-2020

Summary: Ms X complains about the way the Council has dealt with her Council tax payments and its subsequent enforcement. The Ombudsman will not investigate this complaint because there is no evidence of fault by the Council and part of the complaint is out of time.

Tameside Metropolitan Borough Council (19 018 135)

Statement Closed after initial enquiries Council tax 13-Mar-2020

Summary: The Ombudsman will not investigate this complaint about how the Council dealt with the complainant’s council tax account. This is because it is unlikely he will find fault or that an investigation would add to the Council’s response.

London Borough of Waltham Forest (19 018 194)

Statement Closed after initial enquiries Council tax 13-Mar-2020

Summary: The Ombudsman will not investigate Mr B’s complaint that the Council failed to act on the information he provided and delayed dealing with his council tax dispute. This is because there is insufficient evidence of fault by the Council.

London Borough of Islington (19 015 554)

Statement Closed after initial enquiries Council tax 13-Mar-2020

Summary: The Ombudsman will not investigate Mr X’s complaint that the Council refused a council tax exemption on two flats and was wrong to say it had no discretion to do so. There is no fault by the Council and part of the complaint is outside the Ombudsman’s jurisdiction being made late.

East Suffolk Council (19 020 487)

Statement Closed after initial enquiries Council tax 12-Mar-2020

Summary: The Ombudsman will not investigate this complaint about how much Council Tax Reduction the complainant should receive from the Council. There is a right of appeal to the Valuation Tribunal against any decision on Council Tax Reduction entitlement.

Salford City Council (19 006 452)

Statement Upheld Council tax 12-Mar-2020

Summary: Mr B complains about the Council’s recovery of a council tax liability from a short period in 2016. There was fault by the Council which caused injustice to Mr B. The Council will apologise and make a payment to Mr B.