Archive has 575 results
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Luton Borough Council (19 014 159)
Statement Closed after initial enquiries Council tax 04-Mar-2020
Summary: Ms X complains that the Council unreasonably delayed pursuing her for a housing benefit overpayment. The Ombudsman will not investigate this complaint because there is no evidence of fault by the Council.
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London Borough of Richmond upon Thames (19 017 092)
Statement Closed after initial enquiries Council tax 04-Mar-2020
Summary: The Ombudsman will not investigate this complaint about the accuracy of council tax bills issued to the complainant. This is because it is unlikely he would find any fault by the Council warranting investigation or that any injustice has been caused.
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Maidstone Borough Council (19 017 749)
Statement Closed after initial enquiries Council tax 04-Mar-2020
Summary: Ms X complains that the Council has held her liable for Council tax on a property. The Ombudsman will not investigate this complaint because this could be appealed to a Valuation Tribunal. Any question of bankruptcy and liability is a matter for the courts
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London Borough of Harrow (19 017 793)
Statement Closed after initial enquiries Council tax 04-Mar-2020
Summary: Mr X complains that the Council removed a Council tax discount he previously received. The Ombudsman will not investigate this complaint because there is a right of appeal to a Valuation Tribunal.
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Manchester City Council (19 008 269)
Statement Upheld Council tax 03-Mar-2020
Summary: Mr X complains the Council failed to respond to his request for a repayment plan and wrongly told him an instalment of Council Tax would not be deducted. The Council responded to Mr X’s request for a repayment plan in 2016 and offered a repayment plan to him in 2017. The Council is at fault as it wrongly told Mr X that the July 2019 instalment of Council Tax would not be deducted from his account. Mr X was caused distress by the fault which the Council has agreed to remedy by making a payment of £100 to him.
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Birmingham City Council (19 015 146)
Statement Closed after initial enquiries Council tax 03-Mar-2020
Summary: The Ombudsman will not investigate Mr B’s complaint about disputed liability for council tax. Mr B has a right of appeal to an independent tribunal and it is reasonable to expect him to use this.
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Guildford Borough Council (19 015 794)
Statement Closed after initial enquiries Council tax 03-Mar-2020
Summary: The Ombudsman will not investigate Ms B’s complaint the Council has sent a council tax demand although she is a full-time student. Ms B has a right of appeal to an independent tribunal and it is reasonable to expect her to use this.
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London Borough of Waltham Forest (19 016 957)
Statement Closed after initial enquiries Council tax 03-Mar-2020
Summary: The Ombudsman will not investigate this complaint that the Council has failed to refund council tax of £17.87. This is because there is insufficient evidence of fault and injustice. In addition, it is unlikely he could add to the Council’s response.
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Durham County Council (19 017 119)
Statement Closed after initial enquiries Council tax 03-Mar-2020
Summary: Ms B and Mr X complain about the way the Council has dealt with Ms B’s council tax liability for her second property and about its communication with them in connection with this matter. The Ombudsman will not investigate the complaint because there is no evidence of fault by the Council sufficient to warrant an investigation.
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Liverpool City Council (19 017 136)
Statement Closed after initial enquiries Council tax 03-Mar-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about his council tax bill. This is because the complaint is late, and if Mr X disputed the amount owed, it was reasonable for him to appeal to the Valuation Tribunal.