Council tax archive 2019-2020


Archive has 575 results

  • Rochdale Metropolitan Borough Council (19 004 521)

    Statement Upheld Council tax 05-Feb-2020

    Summary: Mr X complains the Council went back on agreement to give him a 100 percent discount on a council tax bill while his property was being refurbished. I have found the Council at fault. I am unable to make a finding as to what agreement was reached. However, I have found the Council should been clearer with Mr X about the terms of which discount was granted. I have also found that the Council should have told Mr X he could have appealed the Council’s decision about his discount to the Valuation Tribunal. I have made a recommendation the Council review its policy.

  • Newcastle-under-Lyme Borough Council (19 004 750)

    Statement Upheld Council tax 05-Feb-2020

    Summary: Mr X complains the Council was at fault as it sent enforcement agents to his rental property after he paid the outstanding Council Tax owed. We found fault because the Council did not tell the enforcement agents Mr X had paid the debt. But this fault did not cause Mr X an injustice and so we have completed our investigation.

  • Folkestone & Hythe District Council (19 008 702)

    Statement Not upheld Council tax 05-Feb-2020

    Summary: Mr B complained about the Council’s failure to refund a direct debit payment taking in error from his bank account. We cannot find fault with the actions of the Council and suggest Mr B complains to his bank.

  • London Borough of Enfield (19 011 966)

    Statement Closed after initial enquiries Council tax 05-Feb-2020

    Summary: The Ombudsman will not investigate this complaint about liability for council tax. This is because the complainant had the right to appeal to the Valuation Tribunal Service and he has also not been caused any significant injustice.

  • Warwick District Council (19 013 465)

    Statement Closed after initial enquiries Council tax 05-Feb-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint that the Council is charging him too much council tax and has passed his account to enforcement agents. This is because there is no indication of fault by the Council and it has put a hold on enforcement action to allow Mr X to make a payment arrangement.

  • Reading Borough Council (19 015 040)

    Statement Closed after initial enquiries Council tax 04-Feb-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint about a demand for council tax. This is because there is not enough evidence of fault by the Council which has caused Mr X personal injustice.

  • Aylesbury Vale District Council (19 013 753)

    Statement Closed after initial enquiries Council tax 03-Feb-2020

    Summary: Mr X complains that the Council has not issued correct Council tax bills. The Ombudsman will not investigate this complaint because the Council has provided the details of his liability and it could be appealed to a Valuation Tribunal.

  • Birmingham City Council (19 015 190)

    Statement Closed after initial enquiries Council tax 02-Feb-2020

    Summary: The Ombudsman will not investigate Miss B’s complaint that the Council is at fault in pursuing her for council tax for which she is not liable. This is because it would be reasonable for Miss B to use her right to appeal to the Valuation Tribunal.

  • Wirral Metropolitan Borough Council (19 016 138)

    Statement Closed after initial enquiries Council tax 31-Jan-2020

    Summary: Mr R complains the Council wrongly summonsed him to attend court for non-payment of Council Tax for a second property. The Ombudsman will not investigate this complaint because Mr R could have appealed to the Valuation Tribunal and there is no direct link between the fault of the Council and the injustice to Mr R.

  • Northumberland County Council (19 015 086)

    Statement Closed after initial enquiries Council tax 31-Jan-2020

    Summary: The Ombudsman cannot investigate Mr X’s complaint about how the Council calculated his entitlement for council tax support. This is because Mr X appealed against the Council’s decision to the Valuation Tribunal and the complaint is now therefore outside the Ombudsman’s legal remit.

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