Transport archive 2019-2020


Archive has 107 results

  • Nottinghamshire County Council (19 013 235)

    Statement Closed after initial enquiries Transport 09-Jan-2020

    Summary: The Ombudsman will not investigate this complaint about the Council’s decision not to give the complainant a Blue Badge. This is because there is insufficient evidence of fault by the Council.

  • London Borough of Barking & Dagenham (18 017 929)

    Statement Closed after initial enquiries Transport 09-Jan-2020

    Summary: The Ombudsman will not investigate Mr A’s complaint about the Council’s decision not to return his blue badge application fee. This is because there is not enough evidence of fault with the Council’s actions to warrant an Ombudsman investigation.

  • West Sussex County Council (19 012 213)

    Statement Closed after initial enquiries Transport 07-Jan-2020

    Summary: Mrs X complains about the Council’s decision that her mother is no longer eligible for a Blue Badge. We will not investigate this complaint because there is insufficient evidence of fault by the Council.

  • Stockport Metropolitan Borough Council (19 012 741)

    Statement Closed after initial enquiries Transport 06-Jan-2020

    Summary: The Ombudsman will not investigate this complaint about the Council’s decision not to award a Blue Badge. This is because the problem has been resolved and the Council has now given the complainant a badge.

  • Devon County Council (19 007 464)

    Statement Upheld Transport 03-Jan-2020

    Summary: The Council failed to properly consider Mrs X’s application for a blue badge. It recorded she was only able to walk with excessive labour or pain but failed to account for this in its decision. It also failed to consider the efficacy of pain medication.

  • London Borough of Redbridge (19 009 297)

    Statement Upheld Transport 19-Dec-2019

    Summary: The Council failed to consider all relevant medical information when assessing Mr X’s application for a blue badge

  • Cambridgeshire County Council (19 011 580)

    Statement Closed after initial enquiries Transport 12-Dec-2019

    Summary: The Ombudsman will not investigate this complaint about an application for a Blue Badge because it is unlikely he would find fault by the Council.

  • London Borough of Tower Hamlets (19 011 735)

    Statement Closed after initial enquiries Transport 11-Dec-2019

    Summary: The Ombudsman will not investigate this complaint about the Council’s decision not to issue the complainant with a disabled person’s freedom pass (travel pass). This is because there is insufficient evidence of fault by the Council.

  • Suffolk County Council (19 011 104)

    Statement Closed after initial enquiries Transport 09-Dec-2019

    Summary: We will not investigate Ms X’s late complaint that the Council overpaid a taxi firm for her son’s transport to day care. Ms X has not complained in the normal 12 month period and there are no good reasons to exercise discretion to accept the complaint now.

  • Lancashire County Council (19 007 368)

    Statement Not upheld Transport 03-Dec-2019

    Summary: Mr C complained about the way in which the Council dealt with his application for a new blue badge. The Ombudsman did not uphold Mr C’s complaint.

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