London Borough of Harrow (19 018 690)

Statement Closed after initial enquiries Transport 05-Mar-2020

Summary: The Ombudsman will not investigate Mr B’s complaint about an application for a Blue Badge. This is because there is not enough evidence of fault by the Council so an investigation is not warranted.

Essex County Council (19 016 500)

Statement Closed after initial enquiries Transport 02-Mar-2020

Summary: The Ombudsman will use his discretion not to investigate this complaint about problems the complainant had making an application for a Blue Badge.

London Borough of Harrow (19 007 902)

Statement Upheld Transport 02-Mar-2020

Summary: Mr J complains the Council’s contractor refused his application for a Blue Badge. We have found some fault with the information the Council and its provider gave Mr J. But our view is this is unlikely to have made a difference to the decision itself. So the injustice to Mr J is limited.

Somerset County Council (19 014 747)

Statement Closed after initial enquiries Transport 26-Feb-2020

Summary: The Ombudsman will not investigate this complaint about the complainant’s application for a Blue Badge under the hidden disabilities rule. This is because there is insufficient evidence of fault by the Council and the Council would like to get more information from the complainant’s doctor.

London Borough of Southwark (19 013 807)

Statement Closed after initial enquiries Transport 24-Feb-2020

Summary: The Ombudsman will not investigate this complaint about an application for a Blue Badge because it is unlikely he would find fault by the Council.

West Sussex County Council (19 015 772)

Statement Closed after initial enquiries Transport 18-Feb-2020

Summary: The Ombudsman will not investigate this complaint about the Council’s decision not to renew the complainant’s Blue Badge due to alleged mis-use. This is because there is insufficient evidence of fault by the Council.

Essex County Council (19 015 886)

Statement Closed after initial enquiries Transport 18-Feb-2020

Summary: The Ombudsman will not investigate this complaint about the renewal of a Blue Badge. This is because there is no evidence of fault in the actions of the Council.

West Sussex County Council (19 014 832)

Statement Closed after initial enquiries Transport 12-Feb-2020

Summary: The Ombudsman will not investigate this complaint about an application for a Blue Badge because it is unlikely he would find fault by the Council.

London Borough of Hackney (19 015 759)

Statement Closed after initial enquiries Transport 11-Feb-2020

Summary: The Ombudsman will not investigate this complaint about the Council’s decision not to renew the complainant’s Freedom Pass. This is because there is insufficient evidence of fault by the Council and insufficient evidence of injustice.

Devon County Council (19 016 580)

Statement Closed after initial enquiries Transport 06-Feb-2020

Summary: The Ombudsman will not investigate this complaint about the Council’s decision not to give the complainant a Blue Badge. This is because there is insufficient evidence of fault by the Council.