Archive has 5 results
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Derbyshire County Council (18 012 867)
Statement Upheld School transport 29-Mar-2019
Summary: Mr B complains that the Council has not dealt with his school transport appeal properly. The Council did not follow its policy or the Statutory Guidance and did not give a detailed written explanation of the considerations made by the appeals panel. This has left Mr B with uncertainty that his appeal was properly considered. The Council should reconsider the stage 2 appeal, provide a detailed written explanation and review its school transport policy.
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Statement Not upheld School transport 29-Mar-2019
Summary: Mrs T complained the Council had failed to provide home to school transport for her child, V, which she thought was unfair. There is no evidence of fault.
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Wiltshire Council (18 014 048)
Statement Upheld School transport 28-Mar-2019
Summary: Miss V complained the Council failed to ensure her child, W, was safe on home to school transport. There is evidence of fault and the Council has been asked to apologise and to amend its procedures.
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Report Upheld School transport 13-Mar-2019
Summary: Mrs B complained to us in 2016 about the Council’s decision to refuse her younger daughter, C, home to school transport to the secondary school that she attends (reference: 16 008 920). We found that the Council’s policy did not comply with the Home to school travel and transport guidance, and it should have offered C home to school transport. The Council agreed to provide home to school transport for C to her present school from the date of our decision; reimburse Mrs B for the actual home to school transport costs she incurred for C from September 2016 (up to a maximum of £700); and maintain its current Home to School Transport Policy for the present but review it within three months in light of our guidance. Mrs B complains that the Council has failed to carry out the agreed actions.
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Gateshead Metropolitan Borough Council (16 019 471)
Report Upheld School transport 03-Oct-2018
Summary: Mr and Mrs B complain the Council wrongly refused to provide free home to school transport for F, a child they foster for the Council. F is subject of a Full Care Order, has special needs and attends a special needs school.