Archive has 11 results
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London Borough of Hounslow (17 000 645)
Report Upheld Assessment and care plan 30-Apr-2018
Summary: Mrs B complains the Council failed to agree a Deferred Payment Agreement for her sister, Ms C. Ms C’s money is running out and family have stepped in to pay her care fees. Mrs B also says the Council delayed dealing with her complaint.
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Wiltshire Council (16 015 946)
Report Upheld Assessment and care plan 12-Apr-2018
Summary: Mrs N cares for Mr P, her son. She complains the Council has wrongly cut the respite care provided for her son and has wrongly asked her to pay towards the cost of her son’s transport between home and day care.