Publications order form

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Required fields must be filled in or the form cannot be sent electronically.
 
     
     
   
     
     
Annual Review
Free for up to 10 copies or £1 each
Please send me (enter number required)
  Annual review 2006/07
  Annual review 2005/06
 
Annual Reports
Full reports are free for up to 10 copies in total (ie not 10 copies of each one), otherwise they are £2 each.
Please send me (enter number required)
 
 
 
 
Digest of Cases
Free for up to 3 copies in total (ie not 3 copies of each one), otherwise £4 each.
Please send me (enter number required)
 
 
 
(One copy max)
 
 
 
  
  
  
  
  
     
Guidance on good practice
Free for up to five copies in total (ie not five copies of each one), otherwise £2.50 each.
Guidance note 6: Remedies is currently out of print.

Please send me (enter number required)
  
    
     
Special Reports
Free for up to 5 copies of any one report or £2.50 each.
Please send me (enter number required)
 
 
 
 
 
 
 
 
   
Casebook on children and young people
Free for up to 5 copies or £2 each.

  


 
Investigation reports
We will supply up to five different reports at no charge. We charge £1 per report for six or more reports, even if they are not all ordered at the same time (but see Terms and Conditions below). We will only supply a single copy of individual reports, but you may photocopy them for your own needs.
  
     
Leaflet: Complained to the council? Still not satisfied?
These are free. There is a maximum order of 200 standard size and 10 in large print.
Please send me (enter number required)
  
   A4
 Maximum order: 10 copies
     
Complaints by children and young people - how can we help
These are free. They are aimed at advocates and advisers working with children and young people.

  


 
Small Poster
Available in English in print (free)
Versions in other languages listed above are available for downloading from this website.

Size: A4 

Size: A3 

 


Available in English, A1 size (free)
Please enter number required

 

   

If you have ordered items which incur a charge, you will be sent an invoice which must be paid before the publications are despatched.

Terms and conditions

  1. Goods are supplied by: The Commission for Local Administration in England, Millbank Tower, Millbank, London, SW1P 4QP.
  2. The price of the goods are as stated on the order form. Prices remain as stated until 1 April 2008. There is no extra charge for postage within the UK.
  3. Where a charge is due, VAT is payable on goods if supplied by email. No other taxes are applicable.
  4. For orders for copies of investigation reports to be sent electronically by email, the Commission will usually waive charges from a voluntary sector organisation, if they are to be sent to the organisation’s official email address.
  5. An extra charge for postage (at cost) may have been applied for goods being sent outside the UK. This is shown separately.
  6. Goods for which a charge is due will not be despatched until payment is received.
  7. Only goods which are faulty, incomplete or not the ones requested, will be replaced free of charge. Please telephone 020 7217 4683 if there is such a problem with any of the goods sent.
  8. There is no right to repayment on return of the goods
     

 

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