Special reports

A series of special reports highlight our experience of handling complaints in particular subject areas with recommendations on good practice.

Eight special reports are published here in .pdf format. The latest one, published in July 2007, is ‘Local partnerships and citizen redress’.The eight special reports are:

• Local partnerships and citizen redress (July 2007)
• Telecommunications masts: problems with ‘prior approval’ applications (June 2007)
• Memorial safety in local authority cemeteries (March 2006)
• Neighbour nuisance and anti-social behaviour (February 2005)
• Parking enforcement by local authorities (December 2004)
• Advice and guidance on school admissions and appeals (March 2004)
• Advice and guidance on arrangements for forwarding housing benefit appeals to the Appeals Service (February 2004)
• Advice and guidance on the funding of aftercare under section 117 of the Mental Health Act 1983 (July 2003)

Date Updated: 29/04/10