Local Government Ombudsman
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Annual reports

Below are links to the Annual Reports and Annual Accounts for the last three years. In addition you can also download full complaint statistics by local authority as an Excel spreadsheet, and a similar table of full complaint statistics for schools (these do not appear in the annual report). At the bottom of the page is a link to a note on how to interpret the statistics.

Annual report, annual accounts and complaint statistics 2008/09

Annual report, annual accounts and  complaint statistics 2007/08

Annual report, annual accounts and  complaint statistics 2006/07

 Copies of older annual reports are available in print, on request.

Date Updated: 24/11/09