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Quality and efficiency
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Files with this symbol are in .pdf format. To view these files you will need the Adobe Acrobat Reader software. It can be downloaded below free of charge. Click To Download
Below are links to the Annual Reports and Annual Accounts for the last three years. In addition you can also download full complaint statistics by local authority as an Excel spreadsheet, and a similar table of full complaint statistics for schools (these do not appear in the annual report). At the bottom of the page is a link to a note on how to interpret the statistics.
Copies of older annual reports are available in print, on request.
Date Updated: 24/11/09