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25 September 2009 Council not “learning lessons” from complaints says Ombudsman Corby Borough Council failed to fulfil a previously agreed settlement to a complaint.
24 September 2009 Croydon Council failed family says Ombudsman The Council failed to recognise a family’s needs over a period of four years.
07 September 2009 Council criticised over vulnerable woman's eviction Luton Borough Council wrongly evicted a vulnerable tenant for rent arrears while a housing benefit appeal was pending.
03 September 2009 Lewisham Council unlawfully destroyed a man’s car The London Borough of Lewisham took away and destroyed a man’s car with no proper legal basis or justification.