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26 August 2009 Council criticised over primary school admissions Admission appeals for a Northumberland County Council primary school were not handled properly.
18 August 2009 Medway Council criticised over school sports pitch There were flaws in the way Medway Council granted permission for an all-weather school sports pitch.
18 August 2009 Mishandling of vulnerable man’s homelessness application London Borough of Lambeth’s mishandling of a vulnerable young man’s homelessness application deprived him of the opportunity to be rehoused in permanent accommodation.
18 August 2009 Sandwell Council criticised over medical grounds for housing transfer Failure to properly consider the medical circumstances when a couple applied for a housing transfer.
14 August 2009 Failure to provide specialist therapy for boy with special needs The London Borough of Redbridge failed to provide specialist occupational therapy for a boy as required by his statement of special educational needs.
14 August 2009 Council criticised over riverside balcony A couple’s living room was overlooked because of errors by the London Borough of Tower Hamlets over a planning application for a new riverside balcony.
06 August 2009 Council's handling of planning permission for new house next to listed building criticised Significant flaws in the way Herefordshire Council granted permission for a new house next to a listed building.