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19 August 2008 Ombudsman criticises Canterbury Council over toilet blockages The Ombudsman recommends Canterbury City Council to pay £2,000 compensation for its four year failure in sorting out a tenant's blocked toilet problems.
12 August 2008 Poorly managed gypsy and traveller site refurbishment project The Ombudsman found fundamental errors from the outset in Northampton Borough Council’s project to refurbish an approved gypsy and traveller site,
12 August 2008 Disabled tenant could not open heavy communal door Islington Council, in acting to try and reduce antisocial behaviour in a housing block, failed to consider the needs of disabled residents when it installed a heavy communal door.
08 August 2008 Delay over highway access dispute Cheshire County Council delayed in taking effective steps to progress a dispute with a couple over part of a highway constructed along the boundary of their property.
08 August 2008 Elderly people suffered “harassment and fear” in sheltered housing South Tyneside Metropolitan Borough Council failed to respond to serious complaints made by two elderly residents of a sheltered housing scheme about the behaviour of the Warden.
06 August 2008 Waste bin dispute Congleton Borough Council consistently failed to collect all of a man’s household waste and, when he asked for a second bin, it made no proper assessment of waste generated by his household.
05 August 2008 School failed to make reasonable adjustments for autistic boy King’s Grammar School, Grantham, failed to make reasonable adjustments for an autistic boy sitting its 11-plus entrance exam, failing to consider its duties under the Disability Discrimination Act.
01 August 2008 Unreasonable delay over land registry form A solicitor incurred unnecessary costs as a result of Plymouth City Council's unreasonable delay in completing work to allow his clients to transfer part of their property to their son.